We are seeking a candidate to join our vibrant and energetic team of Customer Service Representatives with previous experience working in a customer service environment. We are seeking individuals who have proven customer service and time management skills, as well as an ability to work well within a team environment. Our Customer Service Representatives have the opportunity to grow both personally and professionally while working with a respected leader in our industry.

Team members will be the primary point of contact for customer relations and provide quality customer service to potential and existing customers. This position is a support function including order processing, and quotation.

Customer Service Representative Responsibilities:

• Manage inquiries while providing exceptional service during each interaction
• Operate the computer systems that manage customer information.
• Meet KPIs and targets for responsiveness, sales, quality and customer excellence
• Work with customers to answer questions and keep records up to date.
• Clearly communicate information to customers.
• Use the telephone system to communicate with customers.
• Demonstrate the value of our services and brand

Customer Service Representative Key Qualifications:

• Problem-solving abilities
• Positive and flexible attitude
• Great communication skills
• Strong initiative
• Computer literacy is required
• Prior experience in a sales or support role is a plus
• Passion for providing customer support
• Associate's degree preferred

Apply today!

Job Type: Full-time

Pay: $15.50 - $16.25 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 2 years
• Under 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: In person