Lincare is a leading national respiratory care company. We specialize in oxygen delivery to patients homes, as well as CPAPS, nebulizers, and much more. The Customer Service role is an important part of every Lincare center. We need those who communicate well, enjoy helping others, as well as have good typing and computer skills.

Highlights!

• Work directly with medical professionals and physicians to facilitate patient care
• Advocate for and work in step with chronic patients with respiratory care needs
• Work for an organization that rewards success and fosters a culture of promotion

Job Responsibilities include:

• Provide outcome-based solutions for our physician referral sources and existing patient population
• Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments
• Prepare and analyze the billing and setup paperwork for patient services
• Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization
• Recommend potential products or services to management by collecting patient information and analyzing customer needs
• Actively participate in the training of new customer service and sales personnel

Qualifications

• High school diploma or GED preferred
• Proven work experience required
• Ability to learn and apply market and product information, as well as patient billing and insurance requirements
• Multitasking capabilities
• Computer and technological literacy
• Positive and professional personal image

Physical Demands:

This employee must occasionally lift and/or move up to 25 pounds.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 1 year
• Under 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Moraine, OH 45439: Relocate before starting work (Required)

Work Location: In person