34 Lead, Customer Service Jobs in Lynchburg, VA
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Lincare is Hiring a Lead, Customer Service Near Lynchburg, VA
- Answers incoming calls and makes determination of required action
- Processes Held Sales reports by contacting customers, insurance providers, physicians' offices, and reviewing with regional accounting office
- Handles mail and outgoing courier packages for the center, including responding to requests for information from internal sources
- Knowledgeable of existing and new information regarding equipment, compliance adherence, insurance coverage criteria, and carrier policies
- Knowledgeable of paperwork and internal reports
- Has a thorough understanding of the AS-400 and the CDR
- Checks employees' task assignments and status daily
- Reports weekly Held Sales decrease and goals to Centralized CSR Supervisor/Manager and RM/VP
- Daily work on Held Sales in centers assigned to them
- Assists in the training of employees
- Communicates policy and procedure updates to staff
- Serves as the first point of contact for their team members' questions and assists with problems regarding work functions and patient accounts
- Monitors phone procedure compliance
- Monitors adherence to break schedule
Job Summary
Full Time
Consumer Services
$62k-80k (estimate)
07/04/2024
08/29/2024
JOHNSON CITY, TN
7,500 - 15,000
1997
DEBBIE WEBSTER
$500M - $1B
Consumer Services
Related Companies
The job skills required for Lead, Customer Service include Accounting, Billing, etc. Having related job skills and expertise will give you an advantage when applying to be a Lead, Customer Service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Lead, Customer Service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Lead, Customer Service positions, which can be used as a reference in future career path planning. As a Lead, Customer Service, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Lead, Customer Service. You can explore the career advancement for a Lead, Customer Service below and select your interested title to get hiring information.
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