Job Description Summary

Do you have outstanding customer service skills? Lincoln Land Community College (LLCC) is currently accepting applications for a part-time Education Services Representative at our Jacksonville location.

This position exists to provide support in a multitude of student service areas for students, faculty and staff in complex situations including, but not limited to, admissions, registration, cashiering, appointment scheduling, student testing, bookstore, records, and financial aid.

This is a frontline position, often being the students’ first face-to-face impression of LLCC, with the primary responsibility of facilitating the necessary student services.

In order to accomplish this, it will be required that the person holding this position have an extensive and varied knowledge of college policies and procedures and the functions of all departments within the Student Services division.

This is an up-to-27 hour per week, non-benefited position. Work schedule will be Monday through Thursday, working until 5PM .

Starting pay will be $ per hour.

• Associates degree
• Two years of relevant office / customer service experience

Employment is contingent upon the successful completion of a criminal background check and drug-screen. Preferred Qualifications

• Bachelors degree
• Training in bookkeeping, customer service and Microsoft Office

Physical Requirements Position Salary Starting pay will be $ per hour.

Benefits

LLCC is a part of the HealthLink network of doctors and hospitals. We offer two plan options. Open Access Plan-PPO (OAP) Employee Only $58.

00 Employee plus spouse $491.20 Employee plus child(ren) $444.70 Employee plus family $751.20 High Deductible Health Plan-PPO with HSA (HDHP)* Employee Only $39.

50 Employee plus spouse $356.50 Employee plus child(ren) $322.70 Employee plus family $566.50 *The HDHP plan includes an annual HSA contribution from LLCC.

See Health Savings Account below for more information. Dental insurance LLCC is part of the SunLife Financial network of dentists.

Employee only : $0 Employee plus spouse : $50.84 Employee plus child(ren) : $60.68 Employee plus family : $122.98 Vision insurance Vision insurance is offered to LLCC employees by VSP.

Employee Only $7.86 Employee plus spouse $15.72 Employee plus child(ren) $17.30 Employee plus family $25.16 Life insurance LLCC will provide an employee a term-life insurance policy, which includes accidental death and dismemberment coverage.

Each employee will receive the lesser of two times their annual base salary or $200,000. Employees do not have to pay a monthly premium.

Voluntary life insurance Supplemental term-life insurance, including accidental death and dismemberment coverage, is available for employees at the employees’ expense.

Dependent life insurance Supplemental term-life insurance, including accidental death and dismemberment coverage, for an employee’s spouse and / or dependent children (within age guidelines) is available for purchase.

Critical illness and cancer insurance Employees can purchase this coverage for themselves and their family. This benefit helps protect employees and their families from financial loss by providing lump-sum benefits upon diagnosis of a covered critical illness, including cancer.

Accident insurance Employees can purchase this coverage for themselves and their family. While health plans may cover direct costs associated with an accident, you can use this accident benefit to help cover related expenses like lost income, child care, deductibles and copays.

Long-Term disability insurance Employees may elect to pay for long-term disability insurance which could potentially pay up to 65% of their base monthly salary.

In the event you become disabled from a non-work-related injury or sickness, disability income benefits may partially replace lost income.

Hospital indemnity insurance This plan offers hospitalization benefits for you, your spouse and / or your child(ren). When you face a hospital stay, you can receive a benefit to help pay unexpected expenses not covered by your health plan.

Unreimbursed medical account LLCC offers a tax-free method for employees to place money aside and use it to pay for out-of-pocket family medical dental and vision expenses.

You have a choice to join the unreimbursed medical account if you enroll in the Open Access Health Insurance Plan or if you choose to decline LLCC medical insurance.

If an employee declines health insurance coverage, LLCC will make an annual contribution of $500 into an unreimbursed medical spending account with no contribution required by the employee.

If the employee wishes to contribute more than $500 of their own money to the account, LLCC will match the contribution, not to exceed $1,425.

Dependent care flexible spending account DCAP is a pre-tax benefit account used to pay for eligible dependent care services.

It’s a smart and simple way to save money while taking care of your loved ones so you can continue to work. Health Savings Account (HSA) Employees on the HDHP will be assigned a health savings account through HealthEquity.

LLCC will contribute a total of $3,000.00 to your HSA during fiscal year 2024. This contribution will be made in two installments July 15, 2023, and Jan.

15, 2024. The dollar amount of the installment will be based on your active employment during the six-month installment period.

This tax-free contribution can be used to offset your out-of-pocket costs related to health, dental and vision expenses.

Retirement plan The State Universities Retirement System (SURS) covers LLCC employees. SURS contributions are deducted on a pre-tax basis.

The employee may choose from three different retirement plans. SURS does not coordinate with Social Security and, consequently, there is no payroll deduction for FICA.

However, there is a payroll deduction requirement of 1.45% of gross wages for Medicare. Deferred compensation LLCC offers employees the opportunity to participate in a voluntary deferred compensation plan.

We offer a 403(b) plan, 457 plan, Roth IRA (not tax deferred) and a no-load profile plan. LLCC tuition waiver Starting or continuing education is highly valued at LLCC.

Benefit-eligible employees, their spouses and qualified dependents are eligible to use a tuition waiver which waives the standard tuition and fees for LLCC credited courses.

Educational assistance Benefit-eligible employees have access to up to $3,000 per year towards tuition at another educational institution, textbooks, workshops, seminars, and conferences.

Additionally, certification and re-certification for professional organizations may also be eligible. Class release time To accommodate an employee work schedule, paid time can be requested to attend classes by submitting an approved Class Release Time form.

This release time is only available to attend face-to-face LLCC classes. Employee Assistance Program (EAP) services LLCC’s Employee Assistance Program provides free and confidential assessments, short-term counseling, referrals, prevention and education services for you and your dependents.

Credit union LLCC is affiliated with the Illinois Educators Credit Union. Direct deposit of paychecks, payroll deductions for savings, Christmas Club accounts and payment of loans are available.

This is a full-service credit union. Fitness center Employees can use the on-campus fitness center for free. Facilities staff benefits Uniforms, shoes and equipment are provided by LLCC.

Vacation Vacation time is provided based on years of service and employment classification. Below are the starting vacation time amounts earned for each classification.

Non-exempt, classified : 6.67 hours per month; accumulative to a maximum of 320 hours Exempt, professional : 10 hours per month;

accumulative to a maximum of 320 hours Exempt, administrative : 160 hours per fiscal year; accumulative to a maximum of 320 hours Personal LLCC advances two workdays of personal leave per fiscal year to accumulate to a maximum of five workdays.

Sick LLCC advances employees 15 workdays of sick leave per fiscal year to accumulate to a maximum of 2,880 hours. Employee sick bank program This program assists member employees who are experiencing serious illnesses by providing an opportunity to request additional paid leave after exhausting all personally accumulated leave time.

Personal Faculty receive 16 hours per academic year; accumulative to a maximum of 40 hours. Sick Faculty receive 104 hours per academic year, plus 16 additional hours if the faculty member teaches during the summer session.

Sabbatical A full-time, tenured faculty member may apply for a sabbatical leave after completing six years of continuous full-time service.

Options include a one-semester sabbatical at full salary or one year at 50% salary. Vacation Facilities employees earn 6.

67 hours per month; accumulative to a maximum of 320 hours. Personal Facilities employees earn eight hours at the end of each six-month period during the first two years of employment, then 16 hours each fiscal year (July 1 to June 30) after that, accumulative to a maximum of 40 hours.

Sick Facilities employees earn 10 hours per month the first two years of employment, then 120 hours each fiscal year (July 1 to June 30) after that, accumulative to a maximum of 2,880 hours.

Paid holidays To provide time for employees to celebrate holidays with family and friends, the below holidays will be observed.

Martin Luther King’s birthday Memorial Day Independence Day (if this date falls on a day the college is already closed, it will not be observed with an additional day off) Labor Day Three days at Thanksgiving (Wednesday-Friday) Other paid days off LLCC is closed five consecutive business days during the spring term mid-semester break.

Additionally, LLCC is closed approximately 10 consecutive business days between the end of the fall semester and the beginning of the spring semester for winter break.

All closed days will be paid days. Note : There are some exceptions for Facilities Services Union positions and staff at our Medical District and Child Development Center locations.

Last updated : 2024-06-20