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Customer service assistant
$39k-49k (estimate)
Full Time 2 Months Ago
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Lincolnshire Co-op is Hiring a Customer service assistant Near Newark, NJ

About the role :

Our food stores are at the heart of many local communities. You’ll be joining a team at the forefront of the business, working together to keep the store fully stocked and ready for our customers, always delivering friendly service with a smile!

Every day will offer a new experience, and you’ll be involved in a wide range of activities together as part of a passionate and hardworking team.

As a Customer Services Assistant you will be working on our checkouts, replenishing stock, sharing your knowledge of our range with our customer alongside promoting the benefits of membership.

We’re part of the communities that we support, and our stores are open when our customers need us. So, we need candidates to be flexible with their working hours where possible.

If applicable, we will discuss in more detail with you at the interview stage.

Watch the video below to meet our colleague Hayley, who works in one of our food stores : Unable to show this video due to your cookie preferences

About You

We’re not looking for any specific experience or qualifications we’ll provide you with all the training necessary! It’s your personality, skills, motivation, and values that matter the most to us.

You’ll need to demonstrate :

  • A passion for customer service and a desire to deliver a great shopping experience for our customers
  • Excellent communication and listening skills to help adapt to a fast-paced retail environment
  • An enthusiastic approach and willingness to support your colleagues
  • Reliability and being able to take responsibility for being at work on time, well presented and ready to be a brand ambassador
  • That you can help us achieve our purpose by being inspiring, helpful, and trustworthy!

As we review applications, we may contact you to ask a few screening questions as part of our process. We will attempt to contact your mobile number first, which will come through as No Caller ID'.

Benefits :

In addition to working for a successful co-operative business, we offer our colleagues fantastic benefits, including :

  • 30 days annual leave (including bank holidays) (pro-rata)
  • Pension scheme (with up to 12% employer contributions)
  • Generous colleague discount rates across our family of businesses
  • Annual discretionary colleague bonuses to reward you for your hard work
  • Working schedules that are available four weeks in advance, giving you time to plan around your shifts
  • Free tea and coffee provisions for all colleagues during rest breaks at work
  • Last updated : 2024-06-22

Job Summary

JOB TYPE

Full Time

SALARY

$39k-49k (estimate)

POST DATE

04/30/2024

EXPIRATION DATE

09/21/2024

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The job skills required for Customer service assistant include Customer Service, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service assistant. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service assistant positions, which can be used as a reference in future career path planning. As a Customer service assistant, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service assistant. You can explore the career advancement for a Customer service assistant below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Assistant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Assistant job description and responsibilities

A customer service assistant may also be called upon to provide practical help, such as advising a customer on how to assemble or operate an appliance.

02/10/2022: Richland, WA

Coordinate and collaborate with cross-functional teams to ensure quality services to customers.

12/17/2021: Medford, OR

Customer service assistants deal with customer questions, purchases and complaints.

01/05/2022: New Brunswick, NJ

Organize and schedule customer orders to an appropriate department.

02/17/2022: Greenville, MS

Follow up with customers at a later date.

02/03/2022: Cedar Falls, IA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Assistant jobs

Undertaking a relevant qualification will show managers that assistants are serious about their job and may offer the opportunity to fast-track to a managerial position, depending upon job performance.

01/22/2022: Billings, MT

Customer service assistant jobs do not usually require specific qualifications, although a good command of the English language will be required by most employers.

03/13/2022: Chicago, IL

Responding to questions with positive language can greatly affect how the customer hears the response.

02/09/2022: Saint Paul, MN

These businesses rely on employees who can create a positive dialogue with customers, helping to foster loyalty and a good reputation.

02/17/2022: Chico, CA

Ask for direct feedback from customers and colleagues in order to have a room for improvements.

02/17/2022: Lansing, MI

Step 3: View the best colleges and universities for Customer Service Assistant.

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