15 Customer Care Manager Jobs in College Park, GA
Lineage Corporation is Hiring a Customer Care Manager Near College Park, GA
Key Duties And Responsibilities
- Manage, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness
- Resolve day-to-day customer service problems including data entry errors, customer complaints, and questions
- May work with Operations Manager to ensure information flow with the warehouse is efficient; to include on-time turn for trucks, accurate receipt, and shipment of goods
- May handle record management/retention for bill of ladings, proof of deliveries, invoices, and accounting credits
- Enhance office productivity through proficient use of resources and tools
- Excellent interpersonal and communication skills with the ability to interact with all levels of the organization
- Proficient computer skills, including Microsoft Office Suite
- Ability to read, analyze, and interpret company policies, procedures, and agreements
- Excellent organizational skills, including the ability to multi-task and prioritize workload
- Strong conflict management skills, including those involving sensitive and complex matters
- Ability to work a flexible work schedule and shift, including weekends if needed
This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.
Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.
BenefitsLineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.
Job Summary
Full Time
Durable Manufacturing
$86k-111k (estimate)
07/03/2024
07/21/2024
lineagecell.com
CARLSBAD, CA
50 - 100
1990
Public
BRIAN M CULLEY
<$5M
Durable Manufacturing
Related Companies
About Lineage Corporation
Lineage Cell Therapeutics is a biotechnology company that develops and commercializes novel cell therapies for the treatment of degenerative diseases.
The job skills required for Customer Care Manager include Customer Service, Onboarding, Communication Skills, Microsoft Office, Accounting, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Manager positions, which can be used as a reference in future career path planning. As a Customer Care Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Manager. You can explore the career advancement for a Customer Care Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Manager job description and responsibilities
Customer Service Managers listen to the needs and desires of customers and lead a team of Customer Service Representatives.
04/24/2022: Gary, IN
Customer service managers ensure customers are satisfied at all times before, during, and after a visit or transaction.
04/15/2022: Laramie, WY
They keep up with current customer success trends to ensure they are up-to-date with customer expectations.
02/16/2022: Gastonia, NC
Customer care managers look out for their customer’s business and work with them to find solutions to pain points.
02/14/2022: Las Vegas, NV
Maintain accurate records and document all customer service activities and discussions.
02/09/2022: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Manager jobs
Take time to understand what each customer needs and help customers take the shortest route possible.
03/05/2022: Saint Cloud, MN
Practice active listening and figure out a plan to help customers right then and there.
05/08/2022: Hartford, CT
An aspiring Customer Service Manager needs a strong set of management, leadership, and business skills to take their career to the next level.
05/09/2022: Wilmington, DE
Customer service managers must also create an environment where employees feel valuable to the organization.
04/21/2022: Evansville, IN
The customer service manager must be able to work with people with different needs.
03/03/2022: Birmingham, AL
Step 3: View the best colleges and universities for Customer Care Manager.
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