Location: Mechanicsburg, PA - Candidate must reside within the Greater Harrisburg/ Mechanicsburg/ Central PA Area to be considered for this position.
Position Type: Hybrid - Telework is an option for this position
Contract Length: 9 months, extension likely
Position Overview:
The selected candidate will provide technical support for planning, maintaining, and integrating local and wide area network infrastructure, with input on edge networking technologies across the Enterprise. Strong communication skills and hands-on networking experience are required, while a CCNA certification is preferred but not mandatory for those with equivalent experience.
Duties:

• Installs, configures, and manages network infrastructure, including switches, routers, SD-WAN edge devices, wireless systems, cellular-based appliances, and related hardware and software.
• Utilizes a variety of industry tools to perform network management tasks, including monitoring, testing, verifying, and troubleshooting network issues. Collaborates with users, service providers, business partners, and others to resolve problems efficiently.
• Understands and can adeptly use Cisco CLI.
• Assists in the execution of planned deployments and upgrades and supports change management efforts within the edge networking group.
• Participates in Service Now trouble ticket resolution and reporting.
• Assists in the rollout of pilot/ new network technology applications to meet operational needs.
• Ensures that assigned edge networking trouble tickets or incidents follow established processes and are fully documented within Service Now.
• Proactively identifies and troubleshoots issues related to complex network problems and works them to resolution, including communication to other networking teams.
• Participates with the edge networking team in the evaluation of, and makes recommendations on, new and emerging technologies as part of the ongoing hardware refresh cycles.
• Evaluates current and future network needs and prepares technical solutions and recommendations. Participates in the design of highly complex networks as well as makes recommendations to optimize the edge network for maximum efficiency.
• Ensures that all existing and new networks meet or exceed the security requirements set forth by the client.
• Performs network management using industry tools to monitor, test, verify, and troubleshoot issues, working with users, service providers, business partners, and others to resolve problems effectively.
• Maintains documentation detailing the configuration of network components, including setup, installation, and deployment of network hardware.

Required Skills:

• 3 years of experience with Network Routing
• 3 years of experience with Network Switching
• Obtain and maintain CJIS clearances
• Ability to operate motor vehicles and maintain a valid PA driver’s license
• Lift equipment up to 40 pounds

Preferred Skills:

• CCNA certification 
• 2 years of experience with SD-WAN

 

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