Join ​ListenUp's Team and Ignite Your Career in Innovation!

Are you ready to embark on a thrilling journey where every day brings new challenges and opportunities for professional growth? We are seeking dynamic individuals to join our team, where the possibilities are as limitless as the ever-evolving world of technology.

**Why Work With ​ListenUp?**

**Experience Cutting-Edge Technology:**
Immerse yourself in the forefront of innovation! We offer you the chance to work with the latest and most exciting technologies, ensuring that your skills are always at the cutting edge of the industry.

**Variety in Job Type and Complexity:**
Boredom has no place here! Expect a diverse range of projects that will keep you engaged and challenged. Whether you thrive on complex problem-solving or enjoy creative endeavors, our team ensures that no two days are the same.

**Collaborate with Like-Minded, Motivated Team Members:**
Surround yourself with a team that shares your passion and drive! Collaborate with like-minded individuals who are not only motivated to succeed but are also committed to fostering a collaborative and positive working environment.

**Create Happy and Excited Clients:**
Experience the joy of making a difference in our clients' lives! Your contributions will directly impact the satisfaction and excitement of our clients, creating lasting relationships built on trust and innovation.

**Continuous Learning in a Growing Industry:**
Stay ahead of the curve in a rapidly evolving industry! As technology advances, so do your opportunities to learn and grow. Embrace the thrill of continuous learning, and watch your career flourish as the industry transforms.

If you're ready to be part of a dynamic team, where every day is an adventure and every project is a chance to make a lasting impact, we want to hear from you! Join us on this exciting journey and elevate your career to new heights. Apply now!

JOB DESCRIPTION

The function of the Field Technician III is to assist project management, sales, and engineering in the deployment of project deliverables within budget and on-time. This individual is considered an experienced installation technician with intermediate/advanced programming skills and the ability to drive project completion through project-based leadership of additional assigned technician resources. Daily/weekly tasks include, but are not limited to pre-wiring, trim-out, installation services (a/v, security, surveillance, lighting, shading, etc.), advanced hardware/software configuration, retrofitting, networking, programming, creation of daily work reports, and other tasks necessary to complete the project successfully.

This role is for a motivated and experienced individual on our ever expanding installation team. This individual should have a positive attitude, work well on a team, communicate effectively, be organized and adaptable as well as develop leadership skills within the project team dynamic.

This role may require working the occasional weekend, evening, or overtime from time to time. Travel distance, while generally local, does vary and occasionally requires overnight commitments.

Role Summary:

The Field Technician III reports to the Technical Operations Manager and/or Branch Manager.

The function of the Field Technician III is to assist project management, sales, and engineering in the deployment of project deliverables within budget and on-time. This individual is considered an experienced installation technician with intermediate/advanced programming skills and the ability to drive project completion through project-based leadership of additional assigned technician resources.

This role is for a motivated and experienced individual. They should have a positive attitude, work well on a team, communicate effectively, be organized and adaptable as well as develop leadership skills within the project team dynamic.

This role may require working the occasional weekend, evening, or overtime from time to time. Travel distance, while generally local, does vary and occasionally requires overnight commitments.

The responsibilities listed below are not all inclusive and are subject to change.

Field Technician III Responsibilities:

• Fill out Field Service Invoices (FSIs) for any work completed on a daily basis
• Document project specific information in the Network Data Sheet (NDS)
• Perform van inventory weekly
• Stock van with sufficient parts to complete needed tasks/projects
• Clean/organize van on a regular basis
• Inform project management and sales staff of job status and needed changes
• Perform continuing education/training on new products and concepts
• Keep acquired certifications up to date
• Train clients on their systems and answer any questions they may have
• Gather necessary equipment from the warehouse staff for the day’s projects
• Act as a project lead and guide your peers to project completion
• Keep a project moving efficiently when working onsite
• Adapt to unforeseen project changes
• Properly manage and communicate any project equipment returns
• Use the proper hand/power tools for the correct task
• Read and understand design documentation
• Follow safety guidelines regarding jobs tasks and construction site environments
• Continually check your work and abide by ListenUp’s high standards
• Keep the jobsite clean will working and do a thorough cleanup at the end of each day
• Take shoes off or wear booties when entering a client’s home
• Use moving blankets to protect floors, furniture, and working surfaces to prevent damage to client’s property
• Pre-wire and trim-out projects to design specifications
• Terminate various types of wires (Cat-6, Coax, etc)
• Install A/V, security, and surveillance systems
• Properly configure the above referenced systems
• Perform audio calibration on all ListenUp supported AVRs, processors, and preamps
• Build A/V racks with proper organizational and wire management techniques
• Deploy audio and video distribution systems
• Understand proper heat management and organize equipment so heat is properly dispersed
• Adequately manage all wiring so it can be easy identified and traced
• Install various styles of acoustical treatments
• Deploy lighting and shading solutions
• Commission and program the above referenced systems at a basic to intermediate level
• Fully comprehend network topology and how to execute basic/intermediate networks
• Retrofit wiring in existing structures with minimal damage
• Program most ListenUp supported control systems at a basic to intermediate level (URC, Control4, Savant, Crestron, and Lutron)
• Troubleshoot a/v gear, security, surveillance, networks, and control systems
• Assist Project Manager, Technical Operations Manager, or Branch Manager as needed

CRITERIA

Required Skills:

• Use of hand and power tools in both new construction and finished residential environments
• Ability to work independently and as a project team leader
• Problem solving, troubleshooting, and creative thinking
• Strong written and verbal communication skills
• Have an elevated understanding of networking, A/V design, and troubleshooting
• Self starter who is highly motivated and dedicated to driving project completion alongside the team

Required Experience/Education:

• 4 or more years experience in the installation, integration, programming and support of audio/visual systems hardware, software and technical infrastructure
• Knowledge and experience with Control4, Savant, Crestron, Lutron, and/or relevant control systems
• Experience deploying home networks and control systems as well as the ability to troubleshoot and obtain completion of those aspects of a project
• Thorough experience with installation and configuration of shading, lighting, security, and surveillance solutions
• Work experience in construction environments
• High School Diploma or Equivalent

Preferred Experience/Education:

• Electrical experience and/or licensure
• Commercial experience and/or certifications (AVIXA)
• Some higher education

Required Certifications:

• Technical certification for networking (ESC-N, PCNA, or equivalent)
• Control system certifications (Control4, Lutron)
• Valid driver’s license with clean motor vehicle report

Preferred Certifications:

• Cedia CIT / IST certification coupled with any related coursework in audio/visual system installation
• Control system certifications (Savant, Crestron, or equivalent)

Required Physical:

• Lifting up to 50 lbs
• Carrying up to 50 lbs
• Standing, 8 hours a day
• Walking, 8 hours a day
• Driving Daily

**Discover the Perks of Joining Our Team:**

**Health Insurance:** Your well-being is our priority. Access comprehensive health coverage to ensure you and your loved ones are taken care of when it matters most.

**Dental Insurance:** Flash that bright smile! Our dental insurance ensures your oral health is well taken care of, so you can confidently showcase your pearly whites.

**Vision Insurance:** Clear vision, clear path. Receive coverage for vision care, ensuring your eyes stay focused on success.

**Life Insurance:** Provide peace of mind for yourself and your loved ones. Our life insurance coverage ensures financial protection in unforeseen circumstances.

**Flexible Spending Account (FSA):** Manage your healthcare expenses efficiently. Contribute to an FSA for tax-free dollars to cover eligible medical costs.

**Health Savings Account (HSA):** Invest in your health future. Leverage a tax-advantaged HSA to cover qualified medical expenses and plan for long-term well-being.

**Flexible Schedule:** Life is dynamic, and so are we. Enjoy the flexibility to tailor your work hours, accommodating the ebbs and flows of your personal life.

**Paid Time Off:** Work-life balance is crucial. Enjoy paid time off to recharge, relax, and spend quality time with family and friends.

**401(k):** Plan for your future with our 401(k) program. Secure your financial stability and prepare for a comfortable retirement.

**Employee Assistance Program (EAP):** We care about your holistic well-being. Access our EAP for confidential support, counseling, and resources to navigate life's challenges.

**Employee Discount:** Treat yourself! Take advantage of exclusive employee discounts on our products or services and enjoy the perks of being part of our team.

At ListenUp, we believe in taking care of our team members. These benefits are just a glimpse of the comprehensive package we offer to ensure your holistic well-being and success. Join us and experience a workplace where your needs are not just met but exceeded. Apply now and unlock a world of opportunities!

Job Type: Full-time

Pay: $25.00 - $32.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

License/Certification:

• Driver's License (Required)

Work Location: In person