Dealership:
L0127 Lithia Hyundai of Anchorage
Lithia Hyundai of Anchorage
Urgently Hiring - Service Advisor
We offer competitive pay (our advisors are currently earning between $80-$110K) and a tenured leadership team who support the store efforts of success!
As a Service Advisor, you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. Candidates must have a positive attitude, great work ethic, a passion for providing an exceptional customer experience, and be ready to work!
We are committed to growing our company and Growing our People!
Lithia Hyundai of Anchorage is part of the Lithia Motors family of over 300 dealerships nationwide. Not only do we provide a great work environment, but we also offer endless earning and growth opportunities as well as industry-leading benefits! If you have the drive to perform, exceed and excel, don't miss this exceptional opportunity and APPLY TODAY!
What you will be doing:

• Serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
• Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
• Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
• Communicate additional repair and service needs to the customer based on vehicle inspection.
• Administer the manufacturer warranty for qualifying vehicle repairs.
• Keeping customer informed of service specials, completion times and service expenses.

We looking for?

• Prior Dealership Advisor Experience is a preferred
• CDK knowledge is a big plus
• A team player who is focused on providing exemplary customer service
• Professional appearance and work ethic
• Effective interpersonal communication skills
• Must be 18 years or older
• This is a driving position that requires an acceptable driving record and a valid driver's license in your state of residence

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.