1 Manager, Deal Desk Operations Job in Cambridge, MA
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Manager, Deal Desk Operations
$144k-182k (estimate)
Full Time | IT Outsourcing & Consulting
1 Month Ago
Litmus is Hiring a Manager, Deal Desk Operations Near Cambridge, MA
Who is Litmus?Litmus's email creation, testing, analytics, and personalization platform empowers marketers, designers, and agencies to confidently deliver quality, brand-aligned communications that delight and engage consumers. Over the last 15 years, we've built a reputation as thought leaders and one of the most trusted solutions in the industry, and it shines through our customers – all 250,000 of them, representing the world's top brands in tech, banking & finance, retail, media, and more.
How do we do this? It all starts with our people and a core belief that the talent we seek should be a culture add rather than a "culture fit," with our 5 core values in mind:
In this role you will:
Our approach is shaped by a strong respect for each individual. This applies to every aspect of employment – from equitable wages, work-life balance, the freedom to be your whole self, to equal opportunities for growth and development at Litmus. We believe wholeheartedly the more inclusive we are, the better our work will be.
How do we do this? It all starts with our people and a core belief that the talent we seek should be a culture add rather than a "culture fit," with our 5 core values in mind:
- Take it to Heart
- Practice Considerate Communication
- Act Humbly and Confidently
- Collaborate with Bias to Action
- Be Beyond Litmus
In this role you will:
- Own all things Quote-to-Cash inclusive of CPQ efficiencies, as well as Zuora and Sage Intacct billing processes
- Oversee the Deal Desk team in a player/coach capacity
- Review and approve sales contracts, ensuring compliance with company policies and pricing guidelines
- Provide strategic pricing and contract structuring guidance to the sales team
- Collaborate with legal, finance, and sales teams to resolve contract-related issues and accelerate deal closures
- Develop and optimize sales processes to improve efficiency and effectiveness across the sales organization
- Implement and manage CRM tools and systems to ensure data accuracy and accessibility
- Monitor key sales metrics and generate regular reports to provide insights into sales performance
- Work with finance and accounting teams to ensure accurate and timely revenue reporting
- Seasoned professional with Deal Desk, Finance, or Revenue experience; SaaS industry experience preferred
- Proven ability to negotiate, prioritize, maintain attention to detail, and work under critical timelines
- Strong project management skills working across multiple teams
- Ability to communicate and collaborate effectively across departments
- Detail-oriented and results-driven, with a focus on continuous improvement
- Proficiency in CRM systems and billing software; strong preference for Salesforce.com, Zuora and Sage Intacct expertise
- Excellent analytical skills and ability to interpret complex data to drive decision-making
- Working understanding of ASC 606 and legal contract review
- We offer everything you'd expect from a profitable company that's been going strong for 10 years, including a great salary and stock options, comprehensive health care benefits, and a generous retirement plan match
- You'll receive 28 days of paid vacation—on top of team retreats and public holidays
- A platform for good: Affinity Groups, a culture of Diversity, Equity & Inclusion, and volunteer days—creating belonging for all is in our DNA both inside and outside of work
- Remote-first culture. No matter where you are, you'll feel connected to the team
- We take family seriously and offer flexible schedules and generous parental leave programs
- We give you great tools and tech to do your best work: Hardware, software, and home- and office setups
Our approach is shaped by a strong respect for each individual. This applies to every aspect of employment – from equitable wages, work-life balance, the freedom to be your whole self, to equal opportunities for growth and development at Litmus. We believe wholeheartedly the more inclusive we are, the better our work will be.
Job Summary
JOB TYPE
Full Time
INDUSTRY
IT Outsourcing & Consulting
SALARY
$144k-182k (estimate)
POST DATE
08/13/2024
EXPIRATION DATE
10/03/2024
WEBSITE
litmus.com
HEADQUARTERS
CAMBRIDGE, MA
SIZE
100 - 200
FOUNDED
2005
CEO
ERIK NIERENBERG
REVENUE
$5M - $10M
INDUSTRY
IT Outsourcing & Consulting
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