```Duties:```
- Provide exceptional customer service to clients via phone, email, and chat
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Conduct outbound calls to follow up on customer inquiries or to provide additional information
- Upsell products or services to customers when appropriate
- Maintain accurate and detailed customer records using data entry skills
- Analyze customer needs and recommend suitable solutions or products
- Resolve customer complaints or issues with patience and empathy
- Collaborate with other team members to ensure customer satisfaction

```Qualifications:```
- Previous experience in a customer service role preferred
- Excellent communication skills, both verbal and written
- Bilingual in Spanish and English is a plus
- Strong problem-solving skills and ability to think on your feet
- Ability to multitask and prioritize tasks effectively
- Proficient in data entry and computer skills
- Sales experience or ability to upsell products is a bonus

We offer competitive pay, a positive work environment, and opportunities for career growth. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply now!

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Experience level:

• 1 year
• No experience needed

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: In person