Direct care (no insurance) dermatology practice in Exton looking to bring on an exceptionally personable, detail-oriented, and self-motivated patient care concierge. High level understanding of direct care medicine and how it differs from insurance-based medicine is crucial. Your primary task is to engage prospective patients and schedule appointments for medical or cosmetic visits. Strong people skills and sales experience preferred. You must be able to use proper telephone etiquette, speak with a clear and inviting tone, and explain office policies/procedures in a friendly way. The ideal candidate will be able to master knowledge of all the services of the practice quickly, and effectively communicate these offerings with prospective patients. You must also be able to provide accurate quotes for services at the time of scheduling. Candidate must be able to respond to constructive criticism and make appropriate changes to grow with the practice. Team player mentality, positive attitude, reliability, and punctuality are key.

Employees get discounts on all products and services!

Bonus Opportunities Available

Job Responsibilities

- Answer phone calls and engage prospective patients by explaining the benefits of the direct care model. Schedule appointments.

- Clearly and effectively explain the multitude of services/offerings of the practice to new or existing patients.

- Check patients in and out, room patients, and collect payments.

- Promptly follow up with existing patients and manage the phone/email inboxes.

- Interact gracefully with patients, business partners, and staff.

- Assist with social media/email marketing and networking.

- Occasionally assist with back office tasks.

***Only Complete Applications Will Be Considered***

***FBI Background Check Required for All New Hires***

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Expected hours: No less than 40 per week

Benefits:

• Employee discount
• Employee mentoring program
• Free parking
• On-the-job training
• Opportunities for advancement
• Paid orientation
• Paid time off
• Paid training
• Professional development assistance

Healthcare setting:

• Outpatient

Medical specialties:

• Dermatology

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Describe any experience you may have working in a medical office, or specifically in a dermatology office.
• What do you value the most in a job, and in an employer?
• Describe the top 3 ways in which you can contribute to the practice.
• Do you have any sales experience?
• What are your thoughts on direct care medicine?
• Are you able to commit at least 1 year to this job?

Work Location: In person