Live Oak Insurance Agency is Hiring a Bilingual Customer Service Representative - English/Spanish Near Lake, FL
Job DescriptionWe are seeking a Bilingual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Hours are 9am - 2:30pm and 12pm - 5:30pm Monday-Friday no holidays no weekendsWe do Insurance & Packing and shipping, and Notary. We are willing to train the right candidates. Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Qualifications:
Previous experience in customer service, sales, or other related fields