Position: Intake Clinician

Reports To: Clinical Director

Summary of Responsibilities: Oversees and is responsible for the effective management of patient care information including maintaining the medical records, producing and disseminating internal communications, and tracking, organizing and reporting the information necessary to support accurate billing and payable functions. Oversees and is responsible for intake activities for the Hospice Program.

Principle duties and accountabilities include, but are not limited to:

1. Collects medical record information, tracks status of admission process and other critical medical record elements in compliance with Live Well Hospice policies.

2. Assists with benefit verification, gathers missing elements.

3. Tracks, records and updates staffing schedules.

4. Takes patient referrals; gathers information to create the billable record; completes required forms and prepares the admission package.

5. Documents and reports patient admissions to the Live Well Hospice business office.

6. Documents and reports changes in patient status to the Live Well Hospice business office.

7. Collaborates with EVP and verifies invoices related to DME, supplies, inpatient care and respite care as assigned.

8. Provides physicians, patients, family members and others with information about Live Well Hospice services.

9. Handles incoming and outgoing phone calls. Provides physicians, patients, family members and others with information about Live Well Hospice services.

10. Communicates with insurance companies to identify and coordinate benefits and eligibility. Monitors status of reassessments, status reports and other communications required by insurance companies.

11. Responsible for tracking status of referral/admission data. Follows-up on referrals not admitted.

12. Compiles reports regarding referrals, admissions as assigned and Daily Census.

13. Ensures that referral and intake practice is consistent with related regulations.

14. Maintains accurate mailing list of referral sources. Develops and disseminates written communications for referrers as assigned.

15. Other duties as assigned

Qualifications:

1. Recent experience with medical records in a home care or hospice agency.

2. Demonstrate knowledge of medical terminology.

3. Familiar with Microsoft Office software including Word, Excel and Power Point.

4. Excellent written and verbal communication skills.

5. Transportation, current driver’s license and current auto insurance.

Job Type: Full-time

Pay: $22.00 - $28.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Hospice & Palliative Medicine

Schedule:

• Day shift
• Monday to Friday

Work Location: In person