Opportunity:The Retail Store Manager at LL Flooring has complete accountability and responsibility for the day-to-day and long-term operations and financial success of a retail flooring store. The Retail Store Manager is accountable for coaching, mentoring, leading, and developing a team of store associates. The Store manager will lead all functional areas of the store, including delivering on sales goals, financial performance of the store, delivering on company initiatives, resource planning and hiring, inventory quality control, and maintaining compliance with company standards. In partnership with the Regional Manager, the Store Manager delivers on results that have positive outcomes on a daily, monthly, and annual basis. The Store Manager will lead by example in: Assisting customers with making the best selection for their flooring projectsDelivering on overall customer satisfactionCoaching and mentoring a team and ensuring a culture that is committed to reaching desired resultsManaging resources and scheduling for successful day to day operationsLeading a confident and knowledgeable sales team that delivers an exceptional experience for our customersProactive selling including outbound sales calls to customers and pros. What you need to succeed: A passion for customer service and a desire to grow within our company5 to 8 years of customer facing experience within sales, retail, hospitality etc. with 3 years of direct management experienceA successful track record in interviewing, hiring, and mentoring a teamA High School degree, GED or equivalent An interest in home improvement and influencing flooring design choicesComfortable with technology, Microsoft office products and basic computer skills Engaging communication skills and a conversation starter both in person and on the phoneThe ability to occasionally lift heavy boxesWillingness to learn and operate a forklift – all training will be provided Our commitment to you:A structured career path providing you with bonus plans and career advancement opportunities including, but not limited to upper-level management An upbeat, positive culture Amazing benefits that include *medical, dental, vision, 401k, STD, LTD and Paid Time offA work life balance with non-traditional retail working hoursPaid training on our products to build your confidenceMonthly Sales Incentives We are committed to fair and competitive compensation that reflects the economic conditions of the area where you'll be contributing your skills and expertise. We appreciate your interest in exploring career opportunities with LL Flooring and look forward to learning more about you.