9 Account Manager- Small Business Jobs in Overland Park, KS
Lockton Affinity is Hiring an Account Manager- Small Business Near Overland Park, KS
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provides excellent customer service by servicing a book of business and recommends potential enhancements and improvements to processes, products and/or policies.
- Ability to multitask in a high call volume environment.
- Responsible for renewing, servicing and retaining client business by selecting new markets for submission and requesting quotes.
- Gather competitive intelligence and relay to internal parties as requested.
- Identify and pursue cross selling opportunities on existing accounts.
- Responsible for completing routine service requests in a timely manner such as: cross selling new lines of business to existing customers; certificates of insurance; endorsement requests; audit questions and disputes; and billing plan changes and/or premium finance agreements.
- Responsible for gathering renewal information by contacting client for updated exposure information; obtaining missing information per underwriting, program and company guidelines.
- Responsible for training junior-level staff by teaching the market and industry trends and how to position Affinity to bind business.
- Makes positive contribution to customer satisfaction and constantly strives to improve service to the customer.
- Communicates in a positive manner to contribute to a cohesive, pleasant work environment.
- Protects the confidentiality of information learned by performing the duties of the position.
- Bachelor’s degree preferred or equivalent education and/or experience in insurance.
- A minimum of 3-5 years of Working knowledge of commercial property/casualty coverages.
- A minimum of 3-5 years of client services experience within and the brokerage industry or equivalent.
- Current P&C insurance license.
- Understanding of commercial rating concepts.
- Ability to work with computer technology with little instruction with proficiency at spreadsheet and word processing programs.
- Organizational and time management skills to prioritize heavy workloads to meet time sensitive deadlines.
- Proficient in Microsoft Office software.
- Demonstrated professional, tactful negotiation and persuasion skills to achieve objectives.
#Affinity
Job Summary
Full Time
Insurance
$88k-120k (estimate)
06/21/2024
07/12/2024
locktonaffinity.com
OVERLAND PARK, KS
100 - 200
1987
STEVEN EGINOIRE
$10M - $50M
Insurance
Related Companies
About Lockton Affinity
Lockton Affinity is a subsidiary of Lockton Companies, one of the most respected and experienced insurance brokerage firms in the country. Since 1987, Lockton Affinity has been custom tailoring, implementing and managing insurance solutions for affinity groups, non-profits, associations and franchises. We serve a wide array of industries ranging from small businesses, financial institutions, transportation, franchise businesses, fraternal organizations and common-cause groups. Our commitment to client satisfaction shows. Lockton Affinity has a 90% client retention rateone of the highest in the... industry.
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