The Memorialist (salesperson) at Logan Monument Company is a storyteller helping families tell the story of their loved ones' lives. This individual will need strong communication skills, a creative mindset, and self-motivation to manage their retail store and drive sales. Ability to build professional relationships with industry partners, such as cemeteries, and community members. Confident and competent to establish themselves as the expert in monument sales.

Role/Responsibilities:

• Responding to potential and established customers through various channels such as email, phone, and in-person appointments.
• Listening to customer needs and wants, and asking questions to help determine the best products or services.
• Presenting products, educating customers on products, and presenting sales proposals of products that meet customer needs.
• Discuss costs and terms, prepare sales contracts.
• Must have excellent communication skills, be able to ask open-ended questions, and be able to communicate orally and in written form. Strong grammar, spelling, and reading comprehension.
• Must be a critical thinker, understand and able to explain to customers complex processes.
• Strong computer skills are required. Must be proficient in Google email and docs and Microsoft programs. Proficient in overall computer use.
• Building and maintaining positive business and customer relationships.
• Able to work as a team and independently.
• Strong math skills (addition, subtraction, multiplication).
• Able to handle the collection of money, make bank deposits.
• Must be able to measure.
• Required to join and be actively involved in a community-based program such as Rotary. Ability to build community relations.
• Willing to learn new concepts and ideas in order to creatively apply them to monument sales.
• Work directly with cemeteries to obtain rules, customer lot locations, and stake for concrete foundations. Build close professional relationships with cemetery management.