What are the responsibilities and job description for the Inside Sales Support position at Logistec?
Join LOGISTEC and achieve great things with us!
At LOGISTEC, we believe in transforming industries, creating opportunities, and fostering growth. As an Inside Sales Support professional, you will play a vital role in our team, working alongside talented pricing experts and front-line sales representatives to deliver top-notch service to our customers. Your efforts will directly impact the efficiency and success of our operations, ensuring our clients get the information they need, when they need it.
Why LOGISTEC is the right place for you:
- Competitive Compensation: We value your expertise and offer a salary package that reflects your worth.
- Exciting Projects: Be part of innovative initiatives that are shaping the future of our industry.
- Career Growth: Unlock limitless opportunities for professional development and career advancement.
- Positive Impact: Contribute to sustainable, responsible growth that benefits the environment and communities.
- Supportive Team Culture: Collaborate with a team of passionate experts who share your commitment to excellence.
Your role in our success:
- Collaborative Support: Work closely with the pricing team and front-line sales staff to ensure accurate pricing, fast quotes, and seamless order processing.
- Customer Engagement: Be the go-to point of contact for customers, ensuring they receive exceptional service and valuable information that enhances their experience.
- Optimize Sales Processes: Identify opportunities to streamline and improve the sales process, helping to drive efficiency and faster responses to client needs.
- Order Management: Ensure every sales order is processed accurately and quickly, with complete documentation in compliance with company policies.
- Data Management: Keep customer and pricing databases up to date, ensuring easy access to the latest information for the sales team.
- Reporting & Insights: Create reports that provide valuable insights into sales performance, customer feedback, and market trends, enabling the team to make informed, data-driven decisions.
- Training & Support: Help onboard and train new sales team members by providing essential resources on pricing strategies and best practices.
- Customer Feedback Loop: Collect and analyze customer feedback to continuously improve our processes, ensuring we meet and exceed customer expectations.
What you can bring to the table:
- A Bachelor’s degree in Business, International Trade, Logistics, or a related field.
- Experience in sales support, customer service, or a related area.
- Strong analytical skills with the ability to turn data into actionable insights.
- Excellent communication and interpersonal skills, with a passion for teamwork.
- Proficiency in Microsoft Office Suite; experience with CRM software is a plus.
- A results-driven mindset and the ability to thrive in a fast-paced, dynamic environment.
Our core values – What drives us:
- Reliability: We meet challenges head-on with excellence and determination.
- Creativity: We value innovative solutions that drive success.
- Excellence: We strive for continuous improvement and go the extra mile.
- Sustainability: We are committed to environmentally conscious and responsible growth.
Are you ready to achieve great things with us?
At LOGISTEC, we are passionate about fostering a diverse and inclusive environment where everyone has the opportunity to thrive. We are committed to pay equity, inclusive recruitment, and creating a workplace where every voice is heard. If you’re ready to join a team that’s changing the game, we want to hear from you!
