Position Overview

Working collaboratively with a broad customer base both internal and external, as well as an internal team to ensure the most prompt, accurate coordination occurs on projects. Coordinate projects according to our customer needs, team member availability, and bottom line impact of each project. Organize and maintain bidding schedules, submittal and ordering needs. Track performance pieces for the internal team to be reported to management weekly and monthly. Striving for a World Class Customer Service experience for everyone.

Essential Job Functions

• Following process to assure correct outside salespeople and inside team members are assigned to a project correctly
• Listing jobs on the bid list
• Creating folders for project files
• Project Follow Up via data entry, research, and physical pen and paper follow-ups
• Attending to email requests
• Tracking performance for the inside sales team
• Prioritizing projects, email, and tracking efforts
• Ability to prioritize projects based on work load, size, and level of projects to meet the correct level, workloads, and time needed for estimators
• Answering phones frequently with the proper Lohmiller greeting and collecting necessary information to assist or request a team member to assist the customer in a timely fashion
• Notifying supervisor or receptionist regarding printing paper needs on a regular basis
• Working within all processes and procedures set for the position while adhering to all company policies
• Outwardly showing team spirit and ability to follow all position, department, and company policies

Requirements

• Basic knowledge of Word, Power Point and Excel
• Basic knowledge of computers and maneuvering a computer
• Professionalism
• Communication skills both verbal and written
• Work directly with Inside and Outside Sales Teams
• Work with multiple vendors and customers both face to face, email, and telephone
• Detail Oriented
• Ability to Multitask heavily

Other Skills/Abilities

• Phone skills
• Customer service
• Sales skills
• Ability to deal with difficult customers

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.