What are the responsibilities and job description for the Front Office Associate position at Lomax Carpet & Tile Mart?
Looking to impact people's creativity and transform homes and lives? Our family team has been doing that for over 50 years! Carpet & Tile Mart is a 3rd-generation family-owned AND operated flooring superstore. And with 15 stores filled with fashion-forward products, we are always looking for new family members. If you want to gain employee benefits and incentives like discounts, bonus program eligibility, paid vacation and sick time while interacting with a variety of customers in the most complete flooring superstore around then apply today!
Seeking a reliable, organized Front Office Associate to assist in daily operations and clerical tasks using a positive attitude, strong work ethic, and customer service focus.
AIRBASE CARPET & TILE MART- NEW CASTLE
230 NORTH DUPONT HWY, NEW CASTLE, DE 19720
MICHAEL GUYER, STORE MANAGER, 302-328-1597
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With TEN 1st place awards in 2023, we look forward to you joining our award-winning team!
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Job Responsibilities:
· Handle and record payments received and/or refunded from customer transactions
· Document and update customer accounts based on interactions and orders
· Answer phones
· Create and maintain customer purchase orders
· Handle customer inquiries and complaints
· Manage installation schedules and appointments
Job Requirements:
· Previous experience in customer service, front desk, or related fields
· Basic technology and math skills for computer use and calculations
· Capable of multi-tasking in fast-paced environments
· Professionalism with team player attitude
· Great customer service
· Excellent verbal and written communication skills
· Evenings and weekends availability
· Previous sales cashier and/or administration work a plus
We look forward to you joining the Team!
Job Type: Full-time
Pay: $12.00 - $16.00 per hour
Expected hours: No less than 37.5 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Experience:
- Front desk: 1 year (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- New Castle, DE 19720 (Required)
Work Location: In person
Salary : $12 - $16