What are the responsibilities and job description for the Patient Services Representative position at London Financial?
Seeking a Patient Service Representative eager to join a fast growing and employee friendly company. Your main duty would be to communicate with various insurance companies/plans as well as manage the patients' accounts in order to provide them with this company's services.
- Location: Langhorne, PA
- Pay: $18 to $19 per hour
Essential Functions:
- Prepare work orders
- Obtain the proper documents for insurance companies/plans
- Verify patient benefits and pre-certify our services
- Prepare and submit chart for billing
- Conduct, communicate and dress appropriately
- Exercise knowledge of different insurance company's or plan's procedures
- Provide excellent customer service to all patients
- Assure flow of service
- Assist front desk when needed
- Perform basic office functions such as faxing, scanning, telephones, and emailing
- Complete other duties as assigned
Skills & Requirements:
- Minimum of 2-3 years of solid patient service representative experience (backend work not clinical)
- Works independently
- Ideally have experience with a patient portal such as Epic
- Uses good judgement
- Makes sound decisions
- Communicates professionally
- Works in a fast-paced environment
- Records correctly and briefly
- Handles sensitive information in confidence
- Meets deadlines and prioritizes
- Proficient in Microsoft Outlook, Word, Excel
- Organized and detail-oriented
- High school graduate
- Knowledge of anatomy and medical code is a plus
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $17 - $19