LoneStar Voyages is Hiring a Remote Virtual Scheduling Assistant - Work From Home
Job Title: Virtual Scheduling Assistant - Work From HomeCompany: LoneStar VoyagesLocation: RemoteJob Type: Full-time/Part-time Responsibilities:
Appointment Coordination: Schedule and manage appointments for travel consultations and meetings between clients and travel advisors, optimizing scheduling efficiency and minimizing conflicts
Calendar Management: Maintain accurate and up-to-date calendars for travel advisors, executives, and team members, ensuring availability and effective time management
Client Communication: Communicate with clients via phone, email, or other channels to confirm appointments, provide appointment details, and address scheduling inquiries
Follow-up: Conduct follow-up calls or emails to confirm appointments, remind clients of upcoming meetings, and gather necessary information or documents prior to appointments
Database Maintenance: Update and maintain client databases and scheduling systems with accurate appointment information, client preferences, and relevant notes
Administrative Support: Provide general administrative support to the team, including data entry, document preparation, and organization of scheduling-related materials
Meeting Logistics: Assist with arranging virtual meetings, video conferences, and teleconferences, including sending meeting invitations and coordinating technical requirements
Performance Tracking: Monitor and track scheduling metrics and key performance indicators, providing regular reports to management to assess scheduling efficiency and effectiveness
Qualifications:
High school diploma or equivalent; additional education or training in office administration or scheduling is preferred
Proven experience in appointment scheduling, calendar management, or administrative support, preferably in a remote work environment
Excellent communication skills, both verbal and written, with a professional and courteous demeanor
Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively
Proficiency in using scheduling software, calendar applications, and other productivity tools
Ability to work independently with minimal supervision, while also collaborating effectively within a virtual team environment
Adaptability and flexibility to handle changing priorities and deadlines in a fast-paced work environment
Customer service orientation and a commitment to delivering exceptional service to clients and team members
Benefits:
Competitive pay commensurate with experience
Flexible work hours and the ability to work remotely from any location
Opportunities for professional development and advancement within the company
Positive and collaborative work environment within a passionate team of travel enthusiasts