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Loomis US
Allentown, PA | Full Time
$42k-57k (estimate)
3 Days Ago
Operations Dispatcher
Loomis US Allentown, PA
$42k-57k (estimate)
Full Time 3 Days Ago
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Loomis US is Hiring an Operations Dispatcher Near Allentown, PA

Job DescriptionOperations DispatcherAllentown, PA, USA Req #5793
Monday, July 1, 2024
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!
Full Time Monday- Friday 2pm-10pm Pay Rate- $20.75 Ops DispatcherEnsure Quality Customer service and accountability of items keyed into computer system. Position duties are handling customer's calls into the branch, communication with all routes, ATM combo/support to routes, keying information in daily to the RPMS report, maintaining and updating SOFI information Daily and maintaining Branch reports.
General InformationClimate controlled office environment. Requires extended time sitting at desk opening doors to building, answering company phone lines, operating computer, and monitoring vehicle radios.
DutiesSecurity of Branch controlling access to building and grounds allowing access under branch policy
Customer Service
  • Handle incoming customer calls concerning
  • Routing Specials on Demand
  • Service Request
  • No pick-ups
  • Resolve customer issues.
  • Generate ETA to Ops Report
  • Communication with all routes
Maintain Dispatchers Log
  • Logging hourly calls into report log system including over the payment liability route problems/concerns Suspicious activity.
  • Create Holiday Routes and Maintain Request from Customers and National Accounts.
  • Send out safety/ security messages.
  • Coordinate any special services to routes and make supervisors aware.
  • Coordinate variable account pick-ups and delivers.
  • Maintain Daily ATM Combos list Assist Messengers with force balances on ATM's and any related ATM Issues.
  • Perform any other duties or special projects as deemed necessary by Management Staff.
Skills And Qualifications
  • Ability to work well individually as well as being a team player with a positive attitude.
  • Ability to identify and maintain confidential matters in all aspects of the business Courteous and professional communications skills, demonstrate good work ethics in a professional manner to fellow employees and customers.
  • Follow verbal and written instructions.
  • Computer experience, proficient use of MS Office to include Excel, ability to use office equipment not limited to computer, fax and copy machine.
  • Data entry skills Unrestricted wrist, hand, and finger dexterity.
  • Unrestricted ability to bend, squat, stoop, stand, walk, lift (up to 50 lbs.), sit, push, and pull.
  • Accuracy and speed sufficient to meet the company policy for debriefing.
  • High school graduate or equivalent
BenefitsLoomis offers one of the most comprehensive employees benefit packages in the industry, which includes:
  • Vacation and Sick Time (PTO) as well as Paid Holidays
  • Health & Dental Insurance
  • Vision Insurance
  • 401(k) Plan
  • Basic Life Insurance Plan
  • Voluntary Life Insurance Plan
  • Flexible Spending and Health Savings Account
  • Dependent Care Account
  • Industry leading Training and Development
Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Other Details
  • Job Family Hourly
  • Job Function Operations
  • Pay Type Hourly
  • Hiring Rate $20.75

Job Summary

JOB TYPE

Full Time

SALARY

$42k-57k (estimate)

POST DATE

07/04/2024

EXPIRATION DATE

07/31/2024

WEBSITE

loomis.us

HEADQUARTERS

COMSTOCK PARK, MI

SIZE

7,500 - 15,000

FOUNDED

1852

CEO

CHRISTOPHER ARMSTRONG

REVENUE

$500M - $1B

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About Loomis US

Loomis is the industrys leading provider of cash management and cash optimization solutions. Loomis uses cutting-edge technology and unmatched service and expertise to improve efficiency, reduce risk, and increase profitability for a wide variety of clients, including financial institutions, multi-location retailers, fast-casual and quick-service restaurants, and other commercial enterprises. Loomis operates the nations largest integrated cash distribution network, featuring: Nearly 200 operating locations in the United States Over 10,000 employees A fleet of more than 4,000 vehicles Loomis... has operations in 13 countries: the United States, Sweden, Norway, Finland, Denmark, the United Kingdom, France, Austria, Slovenia, Slovakia, Switzerland, Spain, and Portugal. An extensive international presence is an important asset, contributing a considerable amount of collective expertise in cash. The Loomis share (LOOM B) has been listed on the NASDAQ OMX Stockholm since December 9, 2008. It is part of the Nordic Mid Cap list in the sector Industrial Goods and Services. SafePoint by Loomis SafePoint is a comprehensive cash management solution that combines advanced technology with Loomis expertise and support to help businesses cut cash-handling costs, increase efficiency, protect employees and customers, and save money. SafePoint features and benefits: Advanced SafePoint Titan smart safe technology Dedicated in-house SafePoint IT development and support Total visibility of account and reporting information with Loomis Direct customer portal Loomis cash management network, secure armored transport services, and customer support Funds guaranteed and provisionally credited to account once validated in smart safe More
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