Medical Receptionist

Our client located in Lone Tree, Colorado would like to hire a Medical Receptionist to join their busy practice for a direct hire opportunity.

Company Profile

Women’s Health

Well known

Medical Receptionist Role :

Medical receptionist will greet each patient upon arrival by checking them in and ensure each patient’s file is up to date, scan insurance cards, picture ID, etc., into the patient’s EMR

Responsible for appointment scheduling and rescheduling

Handle confidential information and patient medical record information

Take payments, pre-payments, and collect on past-due balances

Daily auditing of superbills and providing payment documentation to the business office

Answer phone calls

Maintain timely patient flow

Check that testing is ordered and check that the information is in the EMR prior to the provider appointment

Daily confirmation calls to each patient; call patients at least 24 hours prior to their appointment with the provider

Complete schedule requests sent by doctors and nurses within a 24-hour period

Know insurance contracts and how to apply those to correctly collect payments from patients and also answer basic insurance questions

Offer discount programs

Mail out patient information and education materials, when needed

Scan documents into the EMR, as requested

Assure the readiness of the waiting areas for each workday

Open the building at the designated time and ready computers at the front desk prior to patient arrival for the day

Secure the building at the close of each workday by locking all entrances

Participate in staff meetings and other in-services or training and is accountable for the information / education provided at the meetings

Medical Receptionist Background Profile :

High school diploma required.

Associate’s degree / Bachelor’s degree preferred or equivalent experience

Minimum 1 year of customer service experience required.

Previous medical receptionist experience preferred, not required

Must be vaccinated or have an exemption

Strong computer skills, ability to use basic office equipment

Strong ability to follow procedures is essential

Must be organized, with a strong ability to multi-task, prioritize and have strong attention to detail and a strong ability to utilize time efficiently

Must have excellent customer service skills

Maintain strict confidentiality for all patient and clinic information

Features and Benefits of Client :

Health coverage including vision and dental

Company Parking