Account Manager / Inside Sales Support

Naperville IL

Are you ready to be a part of an established rapidly growing company in the Metals Industry? We are on the lookout for a passionate and driven Account Manager to join our vibrant Sales team.

At our company, we foster a comfortable and casual team culture where your enthusiasm and dedication will be highly valued.

What You’ll Do :

• Account Management : Be the go-to person for managing and servicing our existing accounts, working closely with the VP of Sales.
• Customer Service Excellence : Deliver top-notch customer service that not only meets but exceeds expectations for both our internal team and customers.
• Order Management : Keep our customers in the loop by developing and maintaining Excel spreadsheets to manage their orders and provide timely updates.
• Claims and Returns : Handle customer claims and returns with efficiency and care.
• Quotations : Craft and send compelling quotations to customers (we’ll provide the pricing details).
• Customer Inquiries : Be the friendly and knowledgeable voice our customers can rely on for updates about shipment status, documentation, and more.

What We’re Looking For :

• Associates degree or higher is a plus, but your passion and enthusiasm are what truly count!
• Metals experience and knowledge is highly preferred.
• Proficiency in Windows-based PCs and Microsoft Office Suite (Word, Excel, Access, Outlook).
• Experience with Nav Dynamics is a bonus.
• A multi-tasker who thrives in a fast-paced environment.

Why You’ll Love Working With Us :

We offer an excellent work environment where your contributions are valued. Enjoy a competitive compensation package and comprehensive benefits while being part of a team that celebrates success together.

Ready to take the next step in your career? Join us and be a part of our exciting journey!