19 Patient Navigator Jobs in Los Angeles, CA
Los Angeles Christian Health Centers is Hiring a Patient Navigator Near Los Angeles, CA
ESSENTIAL DUTIES AND RESPONSIBILITIES include:
Patient engagement and outreach- practicing active listening, empathy and cultural humility with patients to schedule appointments. Addressing challenges with patients at-risk of missing appointments.
- Connecting patients to PCMH- coordinating appointments with health care providers to ensure timely delivery of diagnostic, treatment and wellness exams. Assist patients with accessing additional resources and/or clinic services. Updating care team on patient progress. Effectively communicating with patients and clinic care teams. Ability to balance priorities and manage patient caseloads. This may include but not be limited to: conducting post- hospital outreach to encourage patient to attend hospital follow up visits in clinic, scheduling Medicare Annual Wellness Exams and new patient or annual Health Assessment visits
- Improve clinic quality measures- demonstrate an understanding of culturally specific challenges and disparities facing patients. Knowledge of basic public health principles, managed care, health care delivery system and community served. Basic understanding of health risk factors, prevention techniques and healthy lifestyles.
- Health plan quality measures – review quality measure reports from health plans and independent physician associations. Outreach and notify patients due for health maintenance screenings based on age, sex, and current medical diagnoses. Schedule appointments with the patient’s primary care provider, specialist, and diagnostic centers. Submit patient vitals, medication list, and diagnostic test results to the health plan portals.
- Work with the Care Message Health Information Exchange Platform to initiate and respond to communication with patients in need of closing gaps in care.
- Learn and work with other Health Information Exchange systems, including but not limited to: LANES, Provider to Provider platforms in eClinical Works, and the Medpoint portal.
- Learn and work with Microsoft Excel, Microsoft Teams, and other programs to track data related to quality measures and gaps in care.
- Professionalism- efficient in demonstrating essential job-related functions and workplace etiquette, including computer use; navigation of electronic health records system; maintaining patient confidentiality; identification of mandatory reporting situations; goal setting and work plan development; timeliness of arrival and tidiness of workspace. Ability to apply critical thinking and problem-solving skills. Ability to work effectively within a team, demonstrating initiative, follow-through, and accountability.
- Valid driver’s license required.
- Current personal vehicle insurance that complies with California minimum requirement.
- Acceptable driving record.
- Must be fluent in English and Spanish.
- Detail-oriented.
- Communication Skills (written, verbal, presentation and patient engagement).
- Interpersonal and Relationship Building Skills (with patients and clinic staff).
- Service Coordination and Navigation Skills (patient appointments and referalls).
- Profession Skills and Conduct (including IT skills)
- Ability to use word-processing and spreadsheet software to complete assigned tasks. Skilled in using office machines.
- Health Care Knowledge Base (health care system, measures, and health disparities).
- Demonstrated organizational skills with the ability to prioritize and complete multiple tasks simultaneously; demonstrated skills in working independently or in a team setting; using independent judgment; and problem solving and troubleshooting.
- Demonstrated ability to work with clients of various socioeconomic backgrounds, disabilities, and cultures and with interpreters and clients for whom English is a second language.
- Demonstrated ability to communicate in a pleasant, non-judgmental, respectful, culturally sensitive manner under varying levels of stress (this may include high levels of noise, limited resources, etc.); demonstrated skills in handling difficult interpersonal interactions with discretion and diplomacy.
COMPUTER SKILLS: Computer proficiency required, including the ability to enter data with speed and accuracy
LANGUAGE SKILLS: Bilingual and bilateral in English and Spanish is required.
TRAVEL REQUIREMENTS & WORK HOURS: Limited to contractual/collaborative duties and professional education opportunities. Standard 40-hour week (4, 10-hr days or 5, 8-hr days) with occasional Saturdays or Sundays.
Mathematical SkillsAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITYAbility to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc...) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONSCalifornia Driver License; valid insurance. CPR Certification required.
PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand, use hands to finger, handle, or feel, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include distance vision, color vision and peripheral vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate but may occasionally be high at times. Working conditions are normal for an office environment. Work requires extensive work using a computer. While performing the duties of this job, the employee will be exposed to carriers of contagious diseases. The employee may have to deal with irate and irrational clients who may or may not be under the influence of mind-altering substances such as cocaine, marijuana, alcohol, etc.
WORK STATUS:
We are an equal opportunity employer. We will consider candidates with criminal histories.
Company DescriptionThe Los Angeles Christian Health Centers (LACHC) opened in 1995 with a handful of staff but a big vision to render hope and healing through healthcare to the thousands of homeless and low-income residents living in Los Angeles. Today, 180 staff members serve the County's most vulnerable populations from our two full-time health centers in Skid Row and Boyle Heights. We also provide comprehensive medical care at our part-time satellite clinics hosted by our community partners throughout Downtown Los Angeles.
The Los Angeles Christian Health Centers (LACHC) opened in 1995 with a handful of staff but a big vision to render hope and healing through healthcare to the thousands of homeless and low-income residents living in Los Angeles. Today, 180 staff members serve the County's most vulnerable populations from our two full-time health centers in Skid Row and Boyle Heights. We also provide comprehensive medical care at our part-time satellite clinics hosted by our community partners throughout Downtown Los Angeles.
Job Summary
Full Time
Ambulatory Healthcare Services
$55k-77k (estimate)
05/27/2024
08/25/2024
lachc.com
LOS ANGELES, CA
50 - 100
1995
LISA ABDISHOO
$5M - $10M
Ambulatory Healthcare Services
Related Companies
About Los Angeles Christian Health Centers
The Los Angeles Christian Health Centers' mission is to show God's love by providing quality, comprehensive healthcare to the homeless and underserved. Our History and Staff 1995: Founded by the Los Angeles Mission, Inc. with 4 staff members. 2004: Awarded a grant from the Bureau of Primary Health Care and designated as a Federally Qualified Health Center (FQHC). 2010: We now have 53 full-time & part-time staff members (20 licensed providers, 23 clinical support staff and 10 administrative staff) two clinics and six satellite clinics. Over 70 active volunteers volunteer their time monthly, inc...luding doctors, nurses, dentists, optometrists, and students and residents from our academic institution partners: + Cedars-Sinai Internal Medicine Residency Program + Keck USC School of Medicine + UCLA School of Medicine Doctoring Program + Mount Saint Marys School of Nursing + Azusa Pacific University School of Nursing + AmeriCorps Our Services + Primary and preventive adult and pediatric medical care; + Dental care + Mental health and case management + Medical outreach + General health education + TB screening and follow-up therapy + HIV and hepatitis C education, counseling, testing and HIV primary care + Optometry + Chronic disease management for diabetes, asthma and hypertension + Nutrition + Pharmacy, laboratory, and radiology services + Referrals to subspecialty providers
More
Show less
The following is the career advancement route for Patient Navigator positions, which can be used as a reference in future career path planning. As a Patient Navigator, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Navigator. You can explore the career advancement for a Patient Navigator below and select your interested title to get hiring information.
If you are interested in becoming a Patient Navigator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Navigator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Navigator job description and responsibilities
Patient navigators guide patients and their families as they move through the health care system.
02/04/2022: Galveston, TX
Guide patients through the health care system and help them overcome barriers that prevent them from getting the care they need.
03/12/2022: Petersburg, VA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Navigator jobs
Find a nursing program and school that provides patient navigation courses.
01/27/2022: Vineland, NJ
Step 3: View the best colleges and universities for Patient Navigator.
Similar Jobs
Popular Articles
