What's the role?

Lotto.com is seeking a dedicated and detail-oriented Full-time Operations Supervisor to support our Store Operations Manager. As an Operations Supervisor, you will play a pivotal role in the location’s success by ensuring the seamless operation of our daily processes. Your responsibilities will include people leadership, where you will be leading, mentoring, and motivating a dynamic team to achieve their best performance. The ideal candidate will be capable of collaborating with support teams and ensuring operational excellence at all times. The Operations Supervisor will champion company policy, ensure that operational procedures are followed, monitor business activities, and suggest improvements to existing processes.

What you'll do:

• Supervise your team’s performance and facilitate all day-to-day operations
• Become the first point of escalation for the operations team
• Escalate incidents that may affect day-to-day operations, and monitor them through resolution
• Ensure company policy and Standard operating procedures are followed correctly
• Manage inventory and procurement of office supplies as needed
• Collaborate with HR and management in recruitment activities for the team
• Resolve interpersonal employee issues that may arise to maintain a professional workplace
• Assign additional projects to the staff and ensure timely completion
• Conduct onboarding and retention training as needed
• Build and maintain operations schedule to ensure appropriate shift coverage
• Responsible for assisting with a wide array of business needs as they arise, a jack of all trades

What you need:

• Open availability including nights, weekends, and Holidays
• Ambitious drive, strong individual contributor, and team player
• Affinity for technology and a can-do attitude
• Familiarity with G-Suite tools and E-commerce platforms
• Strong leadership tendencies with extensive experience in the leadership of diverse teams
• Entrepreneurial mindset with the ability to drive results through process improvement

What you'll get:

• Competitive Compensation package
• Performance-based bonuses
• Future equity in the company
• Collaborative innovative and fun working environment
• Paid time off
• Stellar Health benefits
• Team events
• Start-up culture

Lotto.com does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations, and marital status. If you feel that you are qualified for this position, we encourage you to submit an application.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k) 4% Match
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Weekends as needed

Ability to Commute:

• Columbus, OH 43201 (Required)

Ability to Relocate:

• Columbus, OH 43201: Relocate before starting work (Required)

Work Location: In person