The Quality Manager is committed to supporting Louisiana Bridge Builders by being responsible for the overall quality of the Design Build (DB) Work and life-cycle quality during the construction phase of the DB period, implementing quality planning and training programs, and managing the team’s quality management process.

Location

This position is based in Lake Charles, LA. Relocation assistance is available.

Primary Duties & Responsibilities

• Develop, implement, communicate, and maintain a Quality Plan and Procedures to maintain Project Quality Management System compliance.
• Develop the Quality Management Plan: Develops the quality plan for the Project Offices, directs and supervises their implementation; Setting quality compliance objectives and standards of service, and ensuring targets are achieved; Monitors Customer satisfaction Surveys and analyses the data; Identifies opportunities in order to apply the R&D Technology; Supports the implementation of the R&D projects, both in the testing and final phases.
• Implement the Quality Management Plan: Promotes quality achievement and performance throughout the project organization; Supervises the controlled redistribution of System Documents and manage the Quality files; Coordinates activities required to meet quality standards: develop technical procedures, work instructions, inspection points programs, technical specification for procuring, material reception programs, etc.; Provides training, tools, techniques to enable others to achieve quality standards; Conducts training sessions for the project staff.
• Monitor the Quality Management Plan: Works with commercial staff to establish quality requirements, set goals and follow up procedures; Assesses product/service specifications of suppliers and compares with customer and legal requirements (ensures compliance with standards and legislation); Liaises with Project Team, Client, Regulatory Agencies, Consultants/Subcontractors and Suppliers to ensure the quality management system is functioning properly, advises on changes and their implementation strategies; Ensures tests and procedures are properly understood, carried out and evaluated, and that product/service modifications are investigated when required; Conducts internal audits and works with the Procurement service or other external auditors;Monitors the implementation and development of Quality Management System in Construction.
• Corrective/Preventive actions: Analyses nonconformities and deviations from the system; establishes corrective preventive actions and checks for their effectiveness, monitoring and closure; Follows up on the claim solving process; Contributes with ideas to develop the new R D I process by analyzing the information available for the development of the construction processes and management in the area (i.e., feedback, labor needs, technology watch, etc.); Informs, supports and gives assistance in matters relating to the management of R D I; Collaborates in briefings – general training at different levels for the project on R&D topics related; Supports the development and implementation of the Worksite Management Plan.
• Performing all other duties and responsibilities as assigned.

Knowledge, Abilities, & Skills for Success

• Effectively communicate in a positive and professional manner through written and verbal communications in all interfaces with customers/public, fellow employees, vendors, etc.
• Ability to use appropriate computer programs (including, but not limited to, Microsoft Office Suite) which includes having proficient computer skills and the ability to adapt and learn as programs and processes change.
• Ability to work as a team member and exert initiative to work independently to reach a goal.
• Ability to embrace change in the workplace while encouraging others to seek innovative approaches.
• Ability to function effectively as a team player and collaborator.
• Ability to work a flexible work schedule, including overtime, as needed, to best serve the business operations.

Qualifications

At a minimum, the Quality Manager, must have a bachelor’s degree in civil engineering, or equivalent field of study, along with 10 years of relevant civil construction experience in major civil infrastructure projects and proven, advanced, knowledge of Total Quality Management and Methodologies, ISO 9000 and 9001, and reading/interpreting complex civil engineering specifications.

Louisiana Bridge Builders is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 10 years

People with a criminal record are encouraged to apply

Application Question(s):

• Can you perform the essential job functions of the position you are applying for?
• What is your target compensation?
• Will you now or in the future require sponsorship for employment vis status (for example, H-1B visa status)?
• Are you willing to relocate, within reasonable commuting distance, to the Lake Charles, LA area?

Education:

• Bachelor's (Required)

Experience:

• ISO 9000 and 9001: 10 years (Required)
• relevant civil construction: 10 years (Required)
• Total Quality Management and Methodologies: 10 years (Required)

Work Location: In person