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2 Public Safety Telecommunicator I U27 - Promotional Jobs in Louisville, KY

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Louisville Metro Government
Louisville, KY | Full Time
$46k-55k (estimate)
3 Months Ago
Louisville Metro Government
Louisville, KY | Full Time
$46k-55k (estimate)
3 Months Ago
Public Safety Telecommunicator I U27 - Promotional
$46k-55k (estimate)
Full Time 3 Months Ago
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Louisville Metro Government is Hiring a Public Safety Telecommunicator I U27 - Promotional Near Louisville, KY

Description

MUST BE A CURRENT EMPLOYEE OF LMG EMA/METROSAFE.

This critical role serves as the vital communications link between the public needing help and emergency services response. This entails a candidate to be able to work independently in a high-stress environment while receiving and evaluating incoming emergency and non-emergency requests for law enforcement, Fire, and Emergency Medical Services (EMS). The candidate will triage those requests for service, providing guidance and assistance to the public in life-safety situations and coordinating appropriate responses to high-risk, high-stress operations, with the objective of keeping all participants safe.

Examples of Duties

The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.

  • Triages incoming emergency and non-emergency calls from various sources such as wireline, wireless, text or video.
  • Ascertains incident information by obtaining and verifying caller information and location, determining the nature of the incident and all pertinent call-related information.
  • Documents emergency information provided by the caller into the Computer Aided Dispatch System (CAD).
  • Provides lifesaving pre-arrival instructions to callers in emergency situations such as childbirth, cardiopulmonary resuscitation (CPR), active shooter or hemorrhage.
  • Works mandatory overtime.

Minimum Requirements

MUST BE A CURRENT EMPLOYEE OF LMG EMA/METROSAFE.
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
  • High School Graduation or GED equivalent.
SPECIAL CERTIFICATIONS AND LICENSES
  • Must be a US Citizen.
  • Must be a minimum of 18 years of age.
  • Applicants who have used, possessed, bought or sold marijuana within one year of application or have used, possessed, bought or sold any controlled substance or narcotic drug without a prescription within six years of application will be disqualified.
  • Must not have been convicted of a felony.
  • Misdemeanor convictions will be considered on an individual basis.
  • Must submit to a pre-employment suitability assessment.
  • Must submit to a pre-employment polygraph test.
  • Must submit to fingerprinting for criminal history check.
  • Must work a varied schedule including nights, weekends, holidays and overtime.
  • Must submit to a pre-employment drug screening.
  • Must submit to a pre-employment audiogram.
  • Must be certified as a Law Enforcement Telecommunicator and LINK/NCIC Basic operator (Full Access) in the state of Kentucky or obtain within six months of employment.
  • Must be certified as an Emergency Medical Dispatcher and in Basic CPR from an American Heart Healthcare CPR Provider or obtain within six months of employment.
PHYSICAL DEMANDS

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

  • Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.
  • Will work long shifts, up to 16 hours per workday.
UNAVOIDABLE HAZARDS (WORK ENVIRONMENT)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

  • None.
AMERICANS WITH DISABILITIES ACT COMPLIANCE

Louisville Metro Government is an Equal Opportunity Employer. ADA requires the Louisville Metro Government to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

STANDARD CLAUSES

Will be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of Louisville Metro Government.

This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

ESSENTIAL SAFETY FUNCTIONS

It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses.

Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed and employees are properly trained.

Louisville Metro Government is committed to providing our employees with the tools they need to lead a fit and healthy life. Aside from community-wide initiatives like the Mayor's Hike, Bike and Paddle event every Memorial Day and Labor Day, and the Healthy Hometown Movement, Metro Government provides employees with programs designed to enhance their life and well-being, like a Wellness Center that allows employees and their dependents with Metro health insurance to take care of their basic medical and health needs for a $5 co-pay. Louisville Metro Government understands that a team of healthy, vibrant employees is the greatest asset we have.
Full Time Regular
  • Medical
  • Dental
  • Vision
  • Group Term Life
  • Supplemental Life
  • Accidental Death & Dismemberment
  • Sick Leave
  • Vacation
  • Holiday Pay
  • Bereavement Leave
  • Kentucky Public Pensions Authority
  • 457 Deferred Comp
  • Voluntary Lifestyle Benefits
  • Tuition Assistance
  • Qualified Adult Benefits
  • Childcare Assistance
  • Free TARC Use
  • Paid Parental Leave
Part Time – 17.5 to 25 Hours Per Week
  • Vacation (pro rata)
  • Sick Leave (pro rata)
  • Holiday Pay (pro rata)
Part Time – Less Than 17.5 Hours Per Week
  • Ineligible For Benefits
Temporary Positions
  • Ineligible For Benefits
Interns
  • Ineligible For Benefits

Job Summary

JOB TYPE

Full Time

SALARY

$46k-55k (estimate)

POST DATE

03/03/2024

EXPIRATION DATE

06/28/2024

WEBSITE

louisvilleky.gov

HEADQUARTERS

LOUISVILLE, KY

SIZE

200 - 500

FOUNDED

1778

CEO

GARY BECKER

REVENUE

$10M - $50M

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About Louisville Metro Government

Louisville is the largest city in the U.S. state of Kentucky, and the county seat of Jefferson County. The city's population at the 2010 census was 741,096 (consolidated; balance total is 597,337). An important internal shipping port in the 19th century, Louisville today is best known as the location of the Kentucky Derby, the first of three annual thoroughbred horse races making up the Triple Crown. Louisville is situated on the Ohio River in north-central Kentucky at the Falls of the Ohio. Because it includes counties in Southern Indiana, the Louisville metropolitan area is often referred to... as Kentuckiana. The river forms the border between Kentucky and Indiana. A resident of Louisville is referred to as a Louisvillian. Although situated in a Southern state, Louisville is influenced by both Southern and Midwestern culture. It is sometimes referred to as either the northernmost Southern city or the southernmost Northern city in the United States. The settlement that became the city of Louisville was founded in 1778 by George Rogers Clark and is named after King Louis XVI of France. More
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