Overview

Join our team as a day shift, full-time, Cardiology Customer Service Coordinator (CSC) in Roswell, NM.

Fulfilling your purpose begins here:

People First, Always. Here’s how we take care of our people:

• Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more.

Your team is bigger than your department:

• Lovelace Regional Hospital includes 24/7 emergency services, intensive care, inpatient and outpatient rehabilitation, surgical and birthing services for Roswell and the surrounding community.
• We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect.

Responsibilities

• Provide direct customer service and front desk assistance for assigned department to include but not limited to admitting, registering, scheduling and verifying insurance.

• Handle customer account transactions, provides customer assistance and performs and/or oversees cashiering operations. Accurate documentation of posted payment or payment arrangements.

• Reconcile daily cash drawer in accordance to cash balance policy and procedure. Accurate completion of mini cash report to include minimal posting errors.

• Complete assigned work queues to ensure timely completion of accounts for billing.

• Adhere to policies, procedures and regulations to ensure patient safety and regulations. Must attend mandatory meetings and provide constructive recommendations for areas of improvement.

• Take ownership of assignments and other duties as assigned or requested.

• Communicate and listen effectively with internal and external customers; effectively understand instructions and share knowledge.

• Cooperate and interact with superiors, peers, other departments, and all customer groups demonstrating our commitment to service to include LHS behavioral standards.

Qualifications

Job Requirements:

• High School Diploma or GED equivalent
• One (1) year of previously related experience
• Medical Terminology
• Previous medical office experience

Preferred Job Requirements:

• Associate's Degree in related field of study