As an Account Manager for Lowen Corporation, you will be in charge of building and maintaining strong relationships between the client and our company with a focus on improving the customer experience.

What’s In It For You?

• Competitive salary and incentives
• A progressive benefits programs, including health, dental, vision & life insurance
• Company matched 401k Retirement plan
• A comprehensive training program
• Ongoing mentorship
• Paid Time Off (PTO) and Paid Holidays

What You Will Be Doing

· Assigned to highly active, high maintenance accounts

· Advocate for the customer

· Work through higher-level issues above and beyond the CSR

· Collaborate with various internal departments to ensure customer requests are fulfilled

· Assist Account Executives as necessary to meet customer needs

· Understand and manage specific needs for accounts after the AE has submitted the necessary information

· Know the intimate details of each customer account and assist customers with meeting their needs

· Spearhead resolution to customer complaint cases

· Understand materials, warranties, processes, installation, etc.

· Manage special customer projects (websites, testing, manuals, reports, etc.)

· Serve as the communication hub between customers and inside sales

· Develop a positive relationship with customers and AE

Qualifications

· Bachelor’s Degree in business administration, sales or marketing, or relevant work experience

· Proven track record showing success in sales, account management, or project management

· Exceptional organizational and time-management skills and attention to detail

· Advanced analytical skills to make accurate recommendations

· Excellent verbal and written communication skills

· Strong customer service and interpersonal skills for dealing with different types of customers and clients

· Demonstrate critical-thinking skills

· Demonstrate ability to work well in a team-environment

· Must be prompt and able to multitask

· High energy, infectious positive attitude

Who Are We?

Lowen Corporation is a world-class provider of graphic solutions for branding, advertising, information and display; serving the most recognized commercial brands within its major operating divisions. Family owned and operated for over seven decades, Lowen has built a reputation for dependability, quality of the highest standard and superior value for our customers.

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Commute:

• Hutchinson, KS 67501 (Preferred)

Ability to Relocate:

• Hutchinson, KS 67501: Relocate before starting work (Required)

Work Location: In person