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Job Title: Customer Service Representative
Employer: Lowe’s
Job Description:
As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, resolving issues, and providing product information. You will play a key role in enhancing the customer experience, ensuring customer satisfaction, and supporting overall store operations.
Key Responsibilities:
- Greet and assist customers with inquiries and product information.
- Resolve customer issues and complaints in a timely and professional manner.
- Process returns, exchanges, and refunds.
- Assist customers with locating products and providing recommendations.
- Maintain a clean and organized customer service area.
- Follow all store policies and procedures, including safety protocols.
- Collaborate with team members to enhance the customer experience.
Qualifications:
- High school diploma or equivalent.
- Previous customer service experience preferred.
- Strong communication and problem-solving skills.
- Ability to handle transactions accurately and efficiently.
- Basic computer skills and familiarity with customer service software.
- Ability to stand for extended periods and lift up to 25 pounds.
- Friendly and approachable demeanor.
Full Time
$33k-42k (estimate)
09/12/2024
09/29/2024
lowes.co.in
TURRELLA, NEW SOUTH WALES
1,000 - 3,000
1946
Private
JEFFREY STEVEN MUELLER
$50M - $200M
Retail
The following is the career advancement route for Customer Service positions, which can be used as a reference in future career path planning. As a Customer Service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service. You can explore the career advancement for a Customer Service below and select your interested title to get hiring information.