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What You Will Do
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Back-End Clerk, this means:
• Meeting the customer needs during a return and helping find the correct product replacement.
• Ensuring merchandise meets Lowe’s quality and safety standards and processing returns efficiently.
• Engaging in safe work processes including the proper disposal of returned items.
• Ensuring merchandise is accurately accounted for, replenished, and prepared for customers.
• Validating that the correct merchandise is being moved in and out of the store when appropriate.
The Back-End Clerk processes returns, manages procedures related to Centralized Return to Vendor and appropriately disposes of items, contacts a vendor for replacement/credit, returns merchandise to the floor and is responsible for successful freight and merchandising fulfillments at Lowe’s locations. The Back-End Clerk processes paperwork for shipments and physically moves stock as it is delivered. In addition, the associate in this role schedules shipments when necessary and checks the quality and accuracy of orders. The Back-End Clerk spends most of their time communicating with customers, vendors, and manufacturers and must be comfortable having difficult conversations. To be successful, this associate must be organized and detail-oriented.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.
What We're Looking For
• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.
• Requires evening and overnight availability on weekdays, may also require overnight availability on weekends.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
What You Need To Succeed
Minimum Qualifications
• Ability to read, write, and perform basic arithmetic (addition, subtraction).
• Ability to obtain sales related licensure or registration as may be required by law.
Preferred Qualifications
• 1 year of experience processing and filing merchandise receiving paperwork.
• 1 year of experience with store inventory receiving and administration.
• 6 months of experience in warehouse data entry/bookkeeping.
• 6 months of experience communicating with vendors OR customers regarding returns, payments, or contract fulfillment.
• 6 months of retail experience accepting or processing returns.
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Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Full Time
Retail
$43k-55k (estimate)
07/14/2024
09/13/2024
lowes.co.in
TURRELLA, NEW SOUTH WALES
1,000 - 3,000
1946
Private
JEFFREY STEVEN MUELLER
$50M - $200M
Retail
If you are interested in becoming a Back End Clerk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Back End Clerk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Back End Clerk job description and responsibilities
Returns merchandise to the floor and is responsible for successful freight and merchandising fulfillments at Lowe's locations.
03/21/2022: Lawrence, MA
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need.
03/09/2022: Brockton, MA
The associate in this role schedules shipments when necessary and checks the quality and accuracy of orders.
02/28/2022: Macon, GA
The Back End Clerk processes returns, manages procedures related to Centralized Return to Vendor and appropriately.
03/30/2022: Cleveland, OH
Drove productivity and process efficiency through working on daily and weekly reports.
04/14/2022: Salisbury, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Back End Clerk jobs
Ensuring merchandise meets Lowe’s quality and safety standards and processing returns efficiently.
02/24/2022: New Haven, CT
Clerks are responsible for tasks assigned to them by their office manager or other department employees.
03/23/2022: San Diego, CA
Take advantage of teamwork opportunities.
02/14/2022: Fort Lauderdale, FL
The Back-End Clerk spends most of their time communicating with customers, vendors, and manufacturers and must be comfortable having difficult conversations.
02/24/2022: Frankfort, KY
Diligent shipping and receiving accustomed to promoting effecient function to meet goals and customer needs.
03/02/2022: Anchorage, AK
Step 3: View the best colleges and universities for Back End Clerk.