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Essential Functions:
NOTE: Minors in this role may not be responsible for some of the activities listed below
Assisted Self Check Out
• Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously
• Approaches and interacts with customers to proactively recommend products and services appropriately
• Proactively greets, assists, and engages with multiple customers on multiple registers at the same time
• Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions
• Thanks the customer for their business and invites them back to shop at Lowe’s
Customer Service
• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
• Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
• Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary
• Demonstrates sincere appreciation to customers
• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs
• Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities
• Uses a cash register to process sales transactions, returns, and refunds according to company guidelines
• Provides proper monetary change to CSA Front End associates for register activities
• Provides supervision, coaching, and support to CSA Front End Team (Front End/Loaders)
• Removes security tags, verifies product information, and bags merchandise for customers
• Answers incoming phone calls and directs calls or takes messages as needed
• Opens additional registers, when necessary, to ensure enough coverage always
• Assists in line vesting to help quicker turnaround time for checkout
In-stock
• Prepares register area at the beginning and end of shift by confirming functionality of registers and scanners and stocking register supplies
• Inspects returned merchandise for damages
• Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets
• Reviews and places online orders and returned merchandise in the appropriate areas
• Looks up product information and competitor prices for products to verify price match
• Records all items that are used in the store on the store use lists
Clean and Safe Stores
• Obtains safety bags from the cash office and monitors the amount of cash in the drawers to ensure it does not exceed requirements
• Monitors merchandise entering and leaving the store entrances and exits and assists customers or associates who trigger the alarm
• Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
• Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
• Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
• Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
• Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)
General
• In addition to the above responsibilities, this individual is held accountable for other duties as assigned
Minimum Requirements:
• Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information.
• Less than 1 year of experience using common retail technology, such as smart phones and tablets
• 1 to 2 years of retail experience as a cashier
• Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodation
Preferences:
• High school diploma or equivalent.
• 1 to 2 years of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits
• 1 to 2 years of experience as a head cashier
• 1 to 2 years of experience working in any department at a Lowe's retail store
• 1 to 2 years of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees
• Less than a year of retail experience detecting common signs of shoplifting (e.g., merchandise hidden inside of containers, merchandise under carts, price labels switched)
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Full Time
Retail
$31k-41k (estimate)
11/19/2023
07/28/2024
lowes.co.in
TURRELLA, NEW SOUTH WALES
1,000 - 3,000
1946
Private
JEFFREY STEVEN MUELLER
$50M - $200M
Retail
The job skills required for Full Time - Head Cashier - Day include Customer Service, Coaching, Attention to Detail, Credit Card, Delegating, Installation, etc. Having related job skills and expertise will give you an advantage when applying to be a Full Time - Head Cashier - Day. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Full Time - Head Cashier - Day. Select any job title you are interested in and start to search job requirements.
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The head cashier greets customers and assists them with shopping, and offers solutions and advice about products.
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Expediting customers through the store's registers by ensuring efficient operation of the cashier team and front-end operations.
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Certifications are typically not required for the role of head cashier. Head cashiers don’t need extensive education to be successful. For the most part, a high school diploma or GED is required to qualify, as training happens on the job. The only trainin
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A head cashier must be able to act as a leader among the cashiers.
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Kindly note that a head cashier may also be the mentor of newly hired cashiers so make sure to be ready in helping other cashiers.
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A cashier position does not necessarily require a high school diploma but if you want to be a head cashier the experience required of a head cashier is a bit more extensive compared with the education requirements. To qualify as a head cashier, applicants
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Build an optimized head cashier resume quickly and you should have a motivational skills to manage the entire team of cashiers and any other customer service staff, like baggers, in a grocery store.
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