Job Summary
We are looking for a Territory Manager to create long-term, trusting relationships with our customers. The Territory Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities within their assigned sales territory. Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders, and identifying areas for additional opportunities. In this role, you will liaise with cross-functional internal teams (including Customer Service, Planning, and Production) to improve the entire customer experience. This position will require travel in their respective territories. Ideally, candidates for this role will know how to meet ambitious individual and team-wide sales quotas.
Responsibilities

• Serve as the lead point of contact for all customer account management matters for your respective territory.
• Build and maintain strong, long-lasting client relationships, across all levels of the organization.
• Assess the competitive landscape, including market pricing and competitive service levels to develop a sound go-to-market strategy.
• Single point of contact for customer interactions, delivering new products to market, customer maintenance, and understanding customer's current market conditions.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Collaborate with sales team to identify and grow opportunities within territory.
• Actively quote new orders within 24-48 hour time period.
• Assist with challenging client requests or issue escalations as needed.

Qualifications

• Proven work experience as a territory or regional manager within the construction products industry
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
• Solid experience with CRM software (e.g., Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation, and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales, or relevant field