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This customer service focused position is responsible for making contact with members on behalf of various credit unions for the purpose of resolving early-stage member delinquency and overall delinquency for our clients.
No Collections Experience Required, Get Paid to Train!!! The position is in-office - Must be able to commute to Elgin, IL
Compensation: $17.00 an hour, plus (evening) shift differential of .75 per hour may apply! Bilingual (Spanish) Shift Differential available to those who qualify.
Hours: Monday through Friday day hours must be flexible with two late nights, as late as 10 p.m. per week and 2 Saturdays per month. Hours vary and will be discussed during the interview process.
Potential for REMOTE WORK OPPORTUNITY after initial in-office training and meeting performance expectations. The average time to achieve these goals would be approximately 120 days or more. MUST have a dedicated distraction-free workspace and high-speed internet of 50 mbps or greater with a static IP address (Cellular Internet Providers do not qualify). If approved to work from home, LSI will provide ALL computer and phone equipment.
DESCRIPTION
This customer service position is responsible for making contact with members on behalf of various credit unions for the purpose of resolving “early – stage” member delinquency and overall delinquency for our clients.
Competencies:
Language Skills: Ability to read, write, and comprehend complex instructions in an accurate and timely manner. Strong communication skills. Will be emailing Clients and Members/Customers.
Mathematical Skills: During the collection process, we are working with dollars and cents, possibly multiplication and division depending on the extent of delinquency and the payment arrangements necessary to bring the account current.
Computer Skills: Type approximately 40 net words per minute and have the ability to troubleshoot basic computer issues.
Physical Demands/Work Environment: While multi-tasking (reading, typing, and listening) the employee is regularly required to sit for an extended time, use a keyboard, and talk to callers via a hands-free headset. The noise level in the contact center is usually moderate, but at times there could be 100 employees on interactions. If working remotely, the noise level is minimal.
Essential Job Functions/Qualifications
EDUCATION
High school/GED (minimum)
OUR BENEFITS INCLUDE:
Apply ONLINE at www.myLSIcareers.com!
Applicants, as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants, as well as employees are encouraged to contact the Human Resources Department to initiate the interactive process if a reasonable accommodation is needed to perform the essential job functions of the position.
Accommodation Requests will be reviewed and approved or declined on a case-by-case basis.
Full Time
Wholesale
$39k-47k (estimate)
10/08/2023
08/08/2024
lsi-medical.com
CHARLOTTE, NC
25 - 50
2006
KOREY SIXBURY
<$5M
Wholesale
For more than 30 years, LSI has delivered trusted patient-monitoring technology and clinical-documentation solutions supported by real relationships. Weve built an unmatched team of industry advocates with a shared vision for cardiopulmonary advancement.