Your Pie is a local, fast-casual pizza restaurant with Italian style, brick oven pizza, salads, paninis, gelato, and craft beer.

We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service.

The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.

To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately.

Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.

• Responsibilities :
• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Handling customer issues and employee disputes.
• Prepare a variety of menu items accurately and efficiently.
• Learn and comply consistently with Your Pie brand standard portion sizes, cooking methods, quality standards and kitchen rules, policies, and procedures.
• Maintain a clean and sanitary workstation area.
• Requirements :
• High school diploma / GED.
• Previous experience as a Shift Leader or in a similar role in retail.
• Experience creating shift schedules.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.
• Provide customers with excellent customer service and delicious food.

Last updated : 2024-08-05