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Customer representative
Lube Tech Saint Paul, MN
$45k-56k (estimate)
Full Time | Wholesale 3 Months Ago
Save

Lube Tech is Hiring a Customer representative Near Saint Paul, MN

Description

With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities , Lube-Tech provides an environment where you can love what you do and be your best every day.

What you will enjoy by being a part of a 2023 USA Great Place to Work certified company :

A position that is : Hourly, Full-time, Mon-Fri

With top-tier benefits starting DAY ONE including :

  • Medical, dental, and vision
  • FSA / HSA options
  • Paid parental leave, voluntary accident, critical illness, hospital, supplemental life insurance, and employer-paid short-term and long-term disability and life insurance
  • 401(k) with a company match
  • 100% Mental Health Coverage Option
  • Pet Insurance Benefits
  • Fertility Coverage
  • Tuition reimbursement
  • 15 Paid Days Off
  • 10 Paid Holidays
  • Profit Sharing accelerated by YOUR performance

Exclusive role benefits :

  • Stylish company provided uniforms and personal protective equipment
  • Deliver locally and be home every night!
  • Paid comprehensive on-the-job training
  • A well-maintained fleet, with an average truck year of 2018

HOW YOU WILL CONTRIBUTE TO OUR TEAM(Overview & Key Responsibilities) :

As a Customer Delivery Representative for Lube-Tech, you will safely and professionally deliver energy-saving lubricants to valued customers on a scheduled route.

As a Customer Delivery Representative, you are not just a driver, you are a valued teammate responsible for ensuring Lube-Tech's customer service, quality, and delivery performance exceeds the expectations of our valued customers.

Summary of responsibilities (not comprehensive of all tasks) :

  • Safely transport, unload, and deliver accurate and quality bulk or package fluid inventory to customers on time.
  • Positively interact with customers and teammates, answering delivery-related questions and relaying customer concerns and inquiries to internal teammates clearly and concisely.
  • Safely and accurately complete pre and post-trip inspections, driving records, logbook-logs, and quality documentation

WHAT YOU NEED TO SUCCEED (Minimum Qualifications) :

  • Class A License, medical card, and the ability to meet all DOT qualifications in accordance with Federal Motor Carrier Safety Regulations
  • Excellent verbal and written communication skills.
  • High School diploma or GED.

WHAT WILL SET YOU APART (Preferred Qualifications) :

  • A desire to work in a fast-paced, customer-centric, and positive environment where safety and people come first.
  • Attention to detail and a focus on providing excellent customer service and meeting quality expectations.
  • Prior tractor-trailer driver, CDL driver, regional or OTR truck, route driver, or delivery driver experience.

Lube-Tech is an Equal Employment Opportunity / Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Last updated : 2024-06-18

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$45k-56k (estimate)

POST DATE

03/03/2024

EXPIRATION DATE

07/25/2024

WEBSITE

lubetech.com

HEADQUARTERS

LIBBY, MT

SIZE

500 - 1,000

FOUNDED

1929

TYPE

Private

CEO

LARRY KELLY

REVENUE

$200M - $500M

INDUSTRY

Wholesale

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About Lube Tech

Lube-Tech is a manufacturer and distributor of fluids, lubricants and vehicles washing products for fleet and automotive industries.

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The job skills required for Customer representative include Customer Service, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer representative positions, which can be used as a reference in future career path planning. As a Customer representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer representative. You can explore the career advancement for a Customer representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Representative job description and responsibilities

Identify and assess customers’ needs to achieve satisfaction.

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They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.

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Build sustainable relationships and trust with customer accounts through open and interactive communication.

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Provide accurate, valid and complete information by using the right methods/tools.

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Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Representative jobs

Customer service representatives need a high school education, on-the-job training and several soft skills.

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Most customer service representative jobs require candidates to complete on-the-job training.

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Proven customer support experience or experience as a Client Service Representative.

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Familiarity with CRM systems and practices.

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Flexibility in having different shifts and rotating schedules.

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Step 3: View the best colleges and universities for Customer Representative.

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