[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour / Medical, dental & vision / 401k match / PTO - As a Call Center Rep you'll: Provide assistance to incoming callers and serve as initial point of contact for USPS employees, their family members, and providers; Facilitate file set up and/or file management; Educate providers and members about the EAP benefit and the scope of EAP with a focus on program promotion; Complete appropriate documentation in medical records; Meet call center metrics and quality assurance standards...Hiring Fast >>