68 Service Manager Jobs in East Syracuse, NY
Lucky's Trailer Sales / Dimmick Group Peterbilt is Hiring a Service Manager Near East Syracuse, NY
Benefits:
- Competitive Wages : Compensation based on experience.
- Health Insurance : Multiple health insurance options, with one plan 100% employer-paid for the individual.
- Dental and Vision Insurance
- Short and Long-Term Disability : Employer-paid coverage.
- 401(k) : Includes an employer match.
- Health Savings Account (HSA) : With employer contribution.
- Referral Bonus
- Employee Discounts
- Paid Training
- Paid Time Off (PTO)
- Coordinate with technicians, service office, and parts personnel to ensure timely completion of jobs.
- Regularly communicate and report to the Service Director.
- Provide excellent customer service to our clients.
- Maintain Peterbilt's Platinum Service Center status.
- Keep customers informed about their truck's status via phone and through the Decisiv platform, including any delays.
- Efficiently dispatch work orders to technicians.
- Review completed work orders, verify hours, and assess technician stories. Workflow management through Decisiv.
- Excellent interpersonal and communication abilities.
- Experience with CDK and Decisiv preferred.
- Microsoft Proficiency
- Diesel Repair Knowledge
- Driven and collaborative.
- Ability to lead and motivate a team.
Job Summary
Full Time
$88k-114k (estimate)
06/25/2024
07/11/2024
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
