348 Customer service specialist Jobs in Miami, FL
Lufthansa Technik North America Holding Corp. is Hiring a Customer service specialist Near Miami, FL
Your main tasks include, among others :
Clarify incoming customer technical inquiries for Lufthansa Technik’s Cabin Management & Inflight Entertainment System.
Implement, coordinate and ensure in-depth engineering services as part of product life support
- Troubleshoot & technically support Lufthansa Technik’s Cabin Management & Inflight Entertainment System for customers in North America directly at customer location or worldwide via telephone hotline and / or via aircraft remote sessions
- Coordinate business aircraft modification packages with the customer as well as measures relevant to individual commercial invoicing
- Develop general and individualized customer trainings for Lufthansa Technik’s Cabin Management & Inflight Entertainment System.
Implement trainings locally at customer location
All other duties as assigned or required
Flight privileges, 15 Vacation Days, 401k plan, Commuter Benefits, Education, Employee Assistance Program, Family Policy, Flex Holidays, Healthcare, Life Insurance, Long Disability, Short Disability, up to 60 Sick Days
To thrive in this role, we value a combination of the following requirements :
- College degree required
- Bachelor’s degree required
- 3 to 4 years of experience in Customer Service with focus on customer interface
- Min. 2 years of experience and in-depth expert engineering knowledge with Lufthansa Technik’s Cabin Management & Inflight Entertainment System
- Fluency in English and German language required
- Knowledge in Aviation MRO Industry, Business Aircraft Aviation, Business Development, Finance, Customer Service required
- Ethernet technologies (CISCO) and networks, MS Excel, Word & PowerPoint, CRM user level required
- Willingness to travel
- Must possess permit to work in the U.S.
- CV / Resume required
- Company may provide relocation assistance
Last updated : 2024-06-22
Job Summary
Full Time
Consumer Services
$50k-64k (estimate)
06/24/2024
09/20/2024
lht-ltna.com
Tulsa, OK
<25
Consumer Services
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Quotes from people on Customer Service Specialist job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
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Step 3: View the best colleges and universities for Customer Service Specialist.
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