Purpose and Job Summary The Associate is responsible for the timely and accurate application of payments received in various lockboxes. The Associate will understand the complexities of loan payment processing and the requirements for establishing and maintaining funds at an eligible depository. Essential Duties & Responsibilities Assist with the receipt, disbursement and reconciliation of borrower funds collected for loan servicing. This includes posting incoming mortgage payments to various custodial accounts in compliance with agency requirements. Oversee cash management accounts and process funds in accordance with cash management agreements. Reconcile hard lockbox accounts and disburse any excess cash flow to the Borrower. Assist team with all daily bank functions such as wire transfers, ACH, and remote check deposits Ensure that all job functions are executed in compliance with all investor requirements and Lument policies and procedures. Maintain strict compliance to the applicable regulatory, investor and internal compliance requirements governing mortgage funds application. Prepare supporting documentation for RegAB, SOX and other internal and external audits Provide superior customer service skills. Review, prioritize and provide timely and accurate responses to tasks, emails, etc. Work professionally and harmoniously with team and coworkers. Ensure that all training needs, both technical and interpersonal, are met in a timely manner. Contacts This position has frequent contact with all levels of employees and management. In addition, this role may interact with outside business partners, vendors, consultants, and other office visitors. Education, Skills & Experience Required Bachelor’s Degree in Accounting, Finance, Economics, or Business preferred Working knowledge of McCracken Strategy (or similar large-scale servicing system) Mortgage servicing platform experience a plus Experience cash handling or accounting experience in a high volume setting Precision in handling many sets of interlinking numbers; cash balancing skills Proficiency in Microsoft Office and list other relevant systems or software Demonstrated ability to maintain confidentiality and to use discretion in the performance of daily activities Flexibility and ability to work under pressure with tight deadlines and constant interruptions; Ability to adjust priorities in a changing environment Strong interpersonal skills demonstrated by an ability to communicate effectively with colleagues, clients (internal & external), investors, legal counsel, and others. Must also demonstrate an excellent customer service attitude The ability to effectively self-manage and to work independently, while functioning as a highly effective member of the team This position requires access to sensitive and confidential information. It is expected that this information remains both internally and external to the company as applicable. Professional business image and excellent command of the English language, both verbally and in writing (spelling, grammar, and punctuation) Life at ORIX We are committed to the health and well-being of our employees and offer a quality, competitive benefits package that provides valuable healthcare and financial protection for our workforce, while emphasizing a healthy work/life balance. You Time We want you to have the time needed to recharge and manage life with our competitive vacation policy, floating personal holidays, extensive leave options, our annual observed holidays, and more. Family Care Every family has a different journey and ORIX USA Group is proud to offer extensive benefit programs such as: infertility coverage, adoption support, child and elder care, fully paid maternity, and generous parental leave benefits to help you and your families along the way. Flexible Work Arrangements ORIX associates enjoy the advantages of our hybrid working model with a 3 day in-office minimum requirement. ORIX USA is an equal opportunity employer, providing equal employment opportunities (EEO), and is committed to diversifying its workforce. All employees and applicants for employment will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. This policy applies to all terms and conditions of employment. ORIX is a high-energy, rapidly growing company that rewards creativity, talent and a strong desire to succeed. The diverse financial services markets we serve -- and caliber of work we deliver -- enables us to offer a variety of exciting career paths and mobility to meet your personal and professional goals. Learn more about ORIX USA at www.orix.com. We are committed to the health and well-being of our employees and offer a quality, competitive benefits package that provides valuable healthcare and financial protection for our workforce, while emphasizing a healthy work/life balance. You Time We want you to have the time needed to recharge and manage life with our competitive vacation policy, floating personal holidays, extensive leave options, our annual observed holidays, and more. Family Care Every family has a different journey and ORIX USA Group is proud to offer extensive benefit programs such as: infertility coverage, adoption support, child and elder care, fully paid maternity, and generous parental leave benefits to help you and your families along the way. Flexible Work Arrangements ORIX associates enjoy the advantages of our hybrid working model with a 3 day in-office minimum requirement.