Luna Data Solutions has an immediate contract position opening (contract term approximately 12 months, with possible extension) for a Systems Analyst resource with our public sector industry client located in Austin, TX. *This is a hybrid role in which this resource will work TWO days onsite (Mondays and Wednesdays) and THREE days remote (Tuesdays, Thursdays, and Fridays).

Role: Systems Analyst

Role Description:

The Systems Analyst understands business objectives and problems, identifies alternative solutions, performs studies and cost/benefit analysis of alternatives. This resource analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system: This resource confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be; summarized, and formats for reports. This resource writes detailed description of user needs, program functions, and steps required to develop or modify computer program. This resource reviews computer system capabilities, specifications, and scheduling limitations to determine if requested program or program change is possible within existing system.

Key Activities/Responsibilities:

• Performs moderate to advanced administrative support tasks on the enterprise RSA Archer instance including system maintenance, enhancements, support tasks.
• Follows established change management guidelines to document requirements, plan implementation, obtain approval, and execute planned changes with the various lifecycle stages of the RSA Archer platform from development to production.
• Works with Cybersecurity staff and leadership at all levels to identify areas for improvement, recommend solutions, and follow directions to continuously improve and maintain the platform in direct support of furthering the agency security objectives.
• Monitor Archer support requests, enter needs or changes, document requirements, scope prerequisites and dependencies, and share or escalate needs with appropriate parties to ensure quality of customer support, communication, and the successful completion of support tasking.

Required Qualifications:

• Minimum of 8 years of IT experience and/or Enterprise information system administration.
• Minimum of 8 years of experience working with a relational database web application.

Preferred Qualifications:

• RSA Archer system or similar GRC platform administration
• Experience following ITIL or similar Change management

What we offer!

• Competitive compensation and benefits including health, dental, vision, voluntary life, accident, short- term, and long- term disability insurance options.
• Great work-life balance.
• Opportunity for growth.
• Hybrid working arrangement.

To apply, please send resume to sandy@lunadatasolutions.com for immediate consideration.

Luna Data Solutions, Inc. provides equal employment opportunities to all employees. All applicants will be considered for employment and prohibits discrimination and harassment of any type without regard to age, race, color, religion, sexual orientation, gender identity, sex, national origin, genetics, protected veteran status, and/or disability status.