Our Mission: Lutheran Community Services Northwest partners with individuals, families and communities for health, justice and hope.
About Us Lutheran Community Services Northwest is a non-profit human services agency that improves lives of people in communities throughout Washington, Oregon and Idaho. We provide a wide variety of services to adults, adolescents, children, families, schools and communities. We are privileged to touch lives of all ages, cultures and faiths.
THE ROLE: Provides administrative and program support for Refugees Northwest Foster Care.
ESSENTIAL JOB FUNCTIONS: include the following. Other duties may be assigned.

• Provide administrative support
• Assist with completing new client arrival documentation, including preparing intake packets, updating electronic case records, and ensuring that required forms of identification are obtained.
• Maintain records for dependency court, including tracking and filing all court documents, recording hearing dates, and gathering requested documents and redacting information as needed.
• Request and file health records and update electronic case records with required medical, dental, mental health, and immunization information for clients.
• Assist in sending and documenting invitations to program events, and tracking/replying to RSVPs.
• Assist in maintaining foster parent licensing files by sending reminder emails and filing licensing documents.
• Track and respond to program inquiries.
• Assist with other administrative duties within the program as needed.
• Provide other program support as-needed (10-30% of time).
• Provide assistance with food pickup and delivery, and other logistical support as needed, for monthly in-person trainings and other program events.
• Support foster parent and host home recruitment efforts through distributing outreach materials and participating at and/or providing logistical support for outreach events.
• Provide occasional coverage transporting youth to medical and other appointments and assisting them if needed.
• Demonstrate awareness and sensitivity in the delivery of client services as it relates to the cultural and socioeconomic characteristics of populations served by the program.

Perform all job functions in accordance with LCSNW’s agency and program specific personnel and administrative policies and procedures including strict adherence to HIPAA standards to ensure confidentiality for clients.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must pass criminal history background check
• Exhibit well-developed communication skills, both written and verbal
• Exhibit excellent organizational skills and attention to detail
• Exhibit ability to multitask, set priorities and follow directions
• Must be able to work in a multicultural setting
• Must demonstrate awareness and sensitivity in the delivery of client services as it relates to the cultural and socioeconomic characteristics of populations served by the program.

EDUCATION and/or EXPERIENCE:
High school diploma/equivalent plus two years of experience in an administrative role OR associate degree or higher required. Experience working in a non-profit and/or social service setting preferred.
THE PERKS: We offer a full benefits package with options for medical, dental, prescription and vision coverage; employer-paid short and long-term disability, as well as life insurance. Vacation includes up to 2 weeks in the first year. Up to 2 weeks of Sick leave for you or to take care of your immediate family (based on hours worked). 12 Paid Holidays plus 2 Floating Holidays each year. A 403(b) Retirement plan, with employer matching after meeting eligibility requirements. Our Employee Assistance Program (EAP) is designed to help and support you. Staff potentially eligible for Student Loan Forgiveness program as a 501(c) 3 employer.
We thank all candidates in advance for their interest in joining the Lutheran Community Services Northwest team. Only those selected for an interview will be contacted.
LUTHERAN COMMUNITY SERVICES NORTHWEST IS AN EQUAL OPPORTUNITY EMPLOYER AND COMMITTED TO CULTURAL COMPETENCY.