Recent Searches

You haven't searched anything yet.

1 LensCrafters - EyeCare Advisor Job in Anchorage, AK

SET JOB ALERT
Details...
Luxottica
Anchorage, AK | Full Time
$102k-129k (estimate)
2 Months Ago
LensCrafters - EyeCare Advisor
Luxottica Anchorage, AK
$102k-129k (estimate)
Full Time | Retail 2 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Luxottica is Hiring a LensCrafters - EyeCare Advisor Near Anchorage, AK

LensCrafters - EyeCare Advisor

Date: Apr 25, 2023
Location:Anchorage, AK, US, 99515
Requisition ID: 804801
Store #: 000706 LensCrafters
Position:Part-Time
Total Rewards: Benefits/Incentive Information
At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.
By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.
LensCrafters is the largest optical retailer in North America with 1,000 stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years.
GENERAL FUNCTION
The EyeCare Advisor creates exceptional value in the lives of our customers by delivering the LensCrafters Experience. Ensures all patients receive the highest quality Optometric care. Delivers the store’s key performance indicators by integrating the Brand Story and ensuring flawless execution of the patient experience/behaviors and seamlessly links the doctor and retail functions together.
MAJOR DUTIES & RESPONSIBILITIES
  • Greets customers without delay (within 30 seconds).
  • Promptly answers the telephone (3 rings) in a friendly and courteous manner.
  • Explains all required paperwork, tests, products and services
  • Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary.
  • Shows patience and courtesy to indecisive or difficult customers and patients.
  • Performs work accurately and thoroughly despite time pressure and customer volume.
  • Identifies situations involving unsatisfied customers and acts quickly for resolution. .
  • Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures.
  • Handles and files all patient records in an organized and efficient manner in accordance with HIPAA.
  • Places contact lens orders, processes shipments and properly submits invoices for payment.
  • Operates the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details.
  • Accurately operates the POS system, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, layaways, discounts, insurance and coupons.
  • Explains to customers “One Hour” processing and expected delivery times.
  • Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided guidelines.
  • Maintains safe working environment for all associates/patients.
  • Quickly responds to changes in store promotions with appropriate staff communications, graphics, and point of purchase materials.
RETAIL
  • Demonstrates good product knowledge; takes initiative to accurately describe the features and benefits of various lenses and frames.
  • Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary
DOCTOR’S OFFICE
  • Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have.
  • Utilizing clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses.
  • Responsible for the maintenance and disinfection of contact lens inventory; provides clinical support to the Optometrist as needed.
BASIC QUALIFICATIONS
  • High School graduate or equivalent
  • Strong customer service skills (internal and external)
  • Knowledge of current fashion trends
  • Strong communicator and listener
  • Problem solving ability
  • Familiarity with cash register, computers and calculators
  • Organization skills
  • Sales skills
  • Strong basic math skills
  • Knowledge of office and store merchandise
PREFERRED QUALIFICATIONS
  • Previous experience in customer service, retail and/or optical
  • Strong interpersonal skills
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package Benefits/Incentive Information including health benefits, PTO, 401K, paid family leave, tuition reimbursement, and eyewear discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$102k-129k (estimate)

POST DATE

04/26/2023

EXPIRATION DATE

10/08/2023

WEBSITE

luxottica.com

HEADQUARTERS

NORFOLK, VA

SIZE

15,000 - 50,000

FOUNDED

1961

TYPE

Private

CEO

PATRISA RICKS

REVENUE

$1B - $3B

INDUSTRY

Retail

Show more

Luxottica
Full Time
$108k-137k (estimate)
4 Days Ago
Luxottica
Full Time
$73k-91k (estimate)
4 Days Ago

The job skills required for LensCrafters - EyeCare Advisor include Customer Service, Products and Services, Initiative, Promotion, Scheduling, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a LensCrafters - EyeCare Advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by LensCrafters - EyeCare Advisor. Select any job title you are interested in and start to search job requirements.

For the skill of  Customer Service
Health Advocates Network, Inc.
Full Time
$56k-66k (estimate)
2 Weeks Ago
For the skill of  Products and Services
Alaska USA
Full Time
$53k-74k (estimate)
1 Month Ago
For the skill of  Initiative
Chena Hot Springs Resort
Full Time
$21k-28k (estimate)
2 Weeks Ago
Show more