JOB SUMMARY

As the Senior Manager of Education for ONE/SIZE Beauty, you will be at the forefront of shaping the knowledge and expertise of our team members, ensuring they are well-versed in our innovative beauty products and services. Your role is to drive the development and implementation of dynamic training programs that empower our staff to showcase the unique qualities of the ONE/SIZE Beauty brand.

Your commitment and passion for education will play a pivotal role in nurturing a culture of continuous learning and growth within our organization. By collaborating with cross-functional teams and staying abreast of industry trends, you will lead the charge in delivering impactful training initiatives that resonate with our brand values and mission. Join us in inspiring and elevating the skills of our team members to new heights of excellence in the world of beauty.

ESSENTIAL FUNCTIONS

• Lead and develop innovative in-store training on product knowledge, service behaviors, and selling skills to align with the company values and goals.

• Facilitate learning through a variety of delivery methods including classroom instruction, digital training, and engaging interactions with the team.

• Work closely with cross-functional teams to identify learning gaps, refine, and develop strategies, and implement key programs.

• Lead/mentor Sales Managers, cast members, and cross-functional teams with facilitation skills, content creation, general development, etc.

• Facilitate and train New Hires and Developmental presentations for all channels.

• Identify market-specific training content needs and communicate to the broader Education development team.

• Review all business outlets and identify relevant learning-based solutions and coaching opportunities.

• In collaboration with cross-functional teams, help propose and organize a training calendar to effectively execute the education needs while managing and tracking the training budget effectively.

• Maintain up-to-date training materials and monitor the quality and impact of training execution via follow-up analysis.

• Provide support and guidance to education specialists, store trainers, and influencers while staying current on industry trends and best practices in beauty education.

• Oversee the translation of training materials into multiple languages and create training cheat cards for quick reference and retention of key information.

• Implement virtual training platforms for remote employees and build lasting relationships with employees and stakeholders.

• Act as a ONE/SIZE brand ambassador and support sales goals through effective training programs and uphold merchandising brand guidelines in training materials and sessions.

Additionally, this role involves working closely with marketing and product development teams to ensure that training materials align with the brand's messaging and goals.

An essential aspect of the role is building and leading a team of educational specialists to deliver high- quality training to employees at all levels. The ideal candidate will possess a strong background in education and training, with a preference for experience in the beauty industry. Exceptional communication skills, organizational abilities, and a passion for beauty and cosmetics are also essential qualities for success in this role.

Ultimately, the Senior Manager of Education will ensure that all employees are equipped to represent the brand effectively, deliver outstanding customer service, and contribute to the overall success of the beauty brand.

QUALIFICATIONS:

• Bachelor’s degree required plus 3-5 years of experience working for, preferably in beauty, with excellent retail selling and education background.

• Strong verbal and written communication skills

• Strong organizational and time management skills: able to handle multiple priorities.

• Problem-solving and analytical skills.

• Must be “hands-on” and get involved with the details.

• Extremely organized

• Ability to work in a fast-paced, often-changing environment.

• Self-motivated: able to work independently and within teams

• Proficiency in Microsoft Office programs (Excel, Word, PowerPoint). Ability to create high-impact presentations. Proficiency in Keynote and InDesign is a plus.

• A passion, curiosity, and interest in beauty, fashion, and pop culture

• An elevated aesthetic is critical.

• Can-do positive attitude and a roll-up-your-sleeves approach; personable and flexible with demands and changes in business

PHYSICAL DEMANDS

• Lifting: Exerting up to 30 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body.

• Reaching: Extending hands and arms in any direction.

• Sitting: Must be able to remain in a seated, stationary position throughout the workday.

Luxury Brand Partners is proud to be an Equal Opportunity Employer committed to supporting the BIPOC community. All applicants will be considered for employment without attention to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or related conditions (including breastfeeding), or any other basis protected by law. Luxury Brand Partners will not tolerate discrimination or harassment based on any of these characteristics and has a strict no-retaliation policy.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

Luxury Brand Partners, LLC participates in E-Verify. What is E-Verify? (PDF). Also, see E-Verify Right to Work (PDF).

Disclaimer: The salary range provided for this position is intended to be a general guideline. Actual compensation may vary depending on factors such as candidate's qualifications, experience, and geographic location.