We are seeking a highly organized and detail-oriented Operations Assistant to join our team. The ideal candidate will ensure that our office runs smoothly, support our sales associates, and provide exceptional customer service to our clients. This position requires a blend of administrative skills and customer service, making it a critical role in our Boutoque.

• Manage all customer Interaction via email and phone
• Handle escalated customer inquiries or complaints in a timely and professional manner
• Help with in store sales and POS system
• Help in maintaining retail store for supplies, merchandising and stock of products
• Open and close retail store procedures
• Assist with order entry and maintain accurate records of inventory
• Excellent organizational skills with the ability to prioritize tasks effectively
• Strong attention to detail and accuracy in all work performed
• Exceptional customer service skills with a friendly and professional demeanor
• Proficient in using computer software such as Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite (Docs, Sheets, Slides)
• Ability to handle sensitive information with confidentiality and discretion
• Strong written and verbal communication skills
• Ability to work independently as well as part of a team

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Commute time 45 minutes and under: This is an in-office job at our Design District Location, we encourage any potential applicants that are within 45 minutes commute from our Boutique to apply.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Customer service: 2 years (Required)

Ability to Commute:

• Miami, FL 33137 (Required)

Ability to Relocate:

• Miami, FL 33137: Relocate before starting work (Preferred)

Work Location: In person