CORE ROLES & RESPONSIBILITIES

[Primary R&Rs]

50% Load Planning & RA Management

• Contacting customers and scheduling pick-ups

• Creating return load and BOL in TMS

• Monitoring pick-ups

• Monitoring aging RA’s

• Support LG with returns related requests

20% Customer & Carrier Support

• Provide updates on status of returns

• Resolve issues pertaining to load and return

• Provide data and analysis on past returns

• Support Order Management and LG' request

[Secondary R&Rs]

20% AR Support

• Provide research pertaining to unresolved and/or any returns

• Request/Obtain/Provide PODs from carrier

• Initiate communication with carriers

• Use LG System to support such as GERP/Sales Portal and TMS

10% General Inquiries

• Ad-hoc tasks

• Pulling data

• Team support

REQUIREMENTS

• Education: Bachelor Degree

• Strong proficiency in Excel/Data (VLOOKUP, PIVOT TABLE, FORMULA) to clean, sort, and organize large sets of data and run analysis for key insights

• Detail oriented w/ diligent mindset, efficient, time management

• At least 1 year of experience in logistics (Return/reverse logistics) is a plus

Job Type: Regular

Job Location: Englewood Cliffs, NJ 07632

Business Hours: Mon-Fri 08:00 AM to 5:00 PM