We offer an excellent benefits package including - A competitive salary
- Medical, dental, vision, life, and disability insurance
- Paid-time off
- Tuition reimbursement
- 401k Retirement Plan
- Military Reserve pay offset
- Paid maternity leave
Pay Range: $72,150 - $115,440
Position Summary: The Training Development Specialist will be responsible for creating and executing a comprehensive training program for all employees employed under the security program for the client.
-Develop a curriculum for each core physical security system to create baseline knowledge across the program.
- Develop a structured methodology for training new employees, keeping training updated for current employees, and training on new technologies.
- Develop a training plan for each position within the program. Designate responsibilities of the trainee and trainer.
- Create minimum expectations from the training period and collaborate with Security Leadership on trainee sign-off after training is completed.
- Develop quizzes and recurring knowledge checks to ensure all employees are aware of the most up to date processes and utilizing them.
- Work with Security Leadership on dissatisfied customer survey responses for opportunities to improve training material.
- Conduct active training sessions with employees globally either in-person or virtuals
- Manage industry certifications of all team members required by the contract and provide employee accessibility to professional certifications.
- Review and be knowledgeable of all security systems used by the client.
- Identify process gaps and areas of improvement that have an impact across the program.
- Facilitate third-party training with vendors as needed.
- Work with Subject Matter Experts& Engineers to develop training for new systems/technologies being onboarded.
- Maintain / Update Customer facing portals used for training, education, and references
- Possess excellent organizational and file management skills and the ability to plan and execute administrative work with little supervision.
Required Experience: - 6-8 years experience with HS Diploma/GED-2years of experience in Talent Development/HR in the Security Industry
- 3-5 years Experience with Physical Security Systems such as Access Control (CCURE), Video Management, and Intrusion Detection
- 2-3 years of experience in creating technical documents, playbooks, white papers, or other similar documentation
- 2-3 years experience in managing projects
- 2-3 years experience in coordinating with third-party vendors with training and certification
Strong oral, written and presentation skills
- Demonstrated background working with multidisciplinary teams
- Demonstrated time management and organization skills to meet deadlines and quality objectives
- Ability to work independently and as part of a team
Preferred: - Bachelor's degree in Human Resources, Talent Development, Criminal Justice preferred
- Familiarity leveraging Google Suite products to facilitate quizzes or other similar programs
Abilities - Exposure to computer screens for an extended period of time
- Sitting for extended periods of time
- Reach by extending hands or arms in any direction
- Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard
- Listen to and understand information and ideas presented through spoken words and sentences
- Communicate information and ideas in speaking so others will understand
- Read and understand information and ideas presented in writing
- Apply general rules to specific problems to produce answers that make sense
- Identify and understand the speech of another person