As the Service Advisor's at M & F Auto you will serve as a liaison between service technicians and customers. You will assist customers in determining problems with their vehicles while providing accurate repair descriptions to technicians. In addition, you are responsible for greeting clients, listening to customer requests, scheduling service appointments, and estimating repair costs. You will also be responsible to check in internal vehicles.

Job Description:

• Greeting Customers, scheduling service appointments and receiving vehicle information

• Determining service needed and clearly explaining information on the repair order

• Test driving the vehicle to confirm source of service repairs

• Estimating the cost and time needed to do the repair, taking into account the customer's schedule

• Periodically checking on the progress of the vehicle of the servicing and contacting the customer when technicians discover additional problems; getting customer approval to do additional work and explaining the work performed and the charges being billed.

'Service Advisor Requirements:

• Minimum 3 years automotive experience
• Have stellar work ethic
• Honest organized and dependable
• Pass a drug and background check
• Valid Driver's license and clean driving record
• Experience using software systems similar to Dealer Track
• Excellent customer service, and communication skills.
• Strong organizational, decision making, and problem-solving skills.
• The ability to communicate with mechanics, customers, and management.'

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Work Days:

• Rotating weekends

License/Certification:

• Driver's License (Preferred)

Work Location: In person